Office Assistant - Customer Service - Taunton, MA

CRH - Taunton, MA3.4

Job ID: 148572

C.R. Laurence Co., Inc. (CRL) is the leading supplier to the glazing, architectural, railing, construction, industrial, and automotive industries. Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia.

Customer Service Job (Company Pays 100% Health Benefits for Employee)

Job Summary

C.R. Laurence/U.S. Aluminum, a global glazing and architectural hardware company, is offering an entry-level job for a Customer Service Representative/Office Assistant for our distribution facility in Taunton, MA. This is a full-time job, Monday to Friday, some Saturdays.

Essential Duties & Responsibilities

Provide quality service while assisting customers by phone, e-mail, or face-to-face at the Will-Call counter
Handle orders, payments, and requests correctly and on time
Focus on the customer service experience: be a resource to the customer, follow CRL service quality standards, and be organized, thorough and accurate
Respect CRL’s health and safety imperatives, and work in a safe manner
We provide comprehensive on the job training


Proficiency in the following skills: PC use, active listening, reading aloud, shop math
Bilingual English/Spanish
Some experience in customer service/office assistant job-related tasks


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

Additional Information

Only online applications will be accepted
When applying, please provide full employment history
Pre-employment background screening will be conducted on qualified applicants after acceptance of job offer

What CRH Americas Offers You

Highly competitive base pay
CRL pays Employee’s 100% medical benefits
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A culture that values opportunity for growth, development, and internal promotion

About CRH Americas

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

C.R. Laurence Co., a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH family!

CRH Americas is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability-If you want to know more, please click on this link.