Business Process Improvement Business Analyst

Accenture - Philadelphia, PA4.0

Do you want to work where scientific innovation meets leading-edge technology? Join Accenture Scientific Informatics Services and help our clients apply digital technologies to revolutionize scientific and laboratory processes.

Accenture Scientific Informatics Services combines the scientific and laboratory informatics expertise of LabAnswer with Accenture’s strategic and business consulting capabilities, industry platforms, innovation approach and global scale to help transform how scientific and laboratory processes are conducted across a variety of industries—helping make them faster, more efficient and more effective than ever before.

Leveraging digital technologies such as automation, artificial intelligence, Internet of Things, analytics and cloud, in combination with a fundamental redesign of the scientific user experience, Accenture Scientific Informatics Services helps organizations better capture, manage, integrate and analyze complex scientific data. This can improve the discovery and manufacturing of new products, improve quality, ensure compliance, reduce time to market and improve operational efficiency.

As an Accenture Scientific Informatics Services Consultant you will be exposed to the technologies and processes that many leading US companies and government agencies utilize. We offer a generous compensation package consisting of salary, bonuses and benefits.

Job Description:
Under minimal supervision from a more senior business analyst:

Create high-quality user and functional requirements
Create use cases
Schedule meetings, document meeting notes and distribute meeting notes to invitees
Track defects
Participate in interviews, site visits and facilitated sessions with business Users
Initiate required regulatory and SDLC documentation
Collect information regarding and monitor progress of business analysis activities
Create as-is and to-be narratives
Create and manage gap documentation
Contribute to the creation and maintenance of a requirements traceability matrix
Coordinate defect triage
Identify business needs for laboratory informatics solutions
Perform research of mild, moderate or high complexity into business processes, SOPs, system documentation and work instructions
Facilitate one-on-one or small group interviews with business users
Identify opportunities for business process improvement, including changes required to successfully adopt new laboratory informatics solutions
Provide estimates for workstream activities, including dependencies, to the Project Manager Identify, manage and resolve risks and issues related to the workstream
Provide Project Manager with status updates, activity progress and schedule updates
Maintain excellent client relationships
Review and estimate change requests
Create and maintain SDLC documentation
Contribute to all areas of system implementation including but not limited to vendor interaction, system compatibility, change control, qualification, deployment, and training
Work with project teams to ensure compliance with regulatory requirements such as FDA, CAPA, CLIA, GxP, HL7 as well as internal policies and processes
Analyze requirements to determine priority and business value
Create and deliver training materials to end users
Collect and monitor progress on project activities from resources
Determine and document overall workstream approach
Plan and estimate activities within the workstream
Provide leadership for all resources within a specific workstream including client, vendor, consultants and associates
Facilitate medium size group workshops with business users
Perform stakeholder identification and analysis
With business stakeholders, implement business process improvements
Determine if defects are valid and disposition them

Minimum Qualifications:
4 Year degree in an applicable field
3 Years of experience in a BA role on Laboratory Informatics projects
3 Years of experience working in regulated environments

Desired Qualifications:
3 Years of consulting experience
Certified Business Analysis Professional (CBAP) certification
Excellent written and verbal communications skills
Excellent organizational skills
Expert understanding of a single lab type
Expert understanding of a single industry
Expert understanding of a single system type


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.