Biomedical Equipment Technician I - Healthcare Technologies

Aramark - Indianapolis, IN3.6

About Aramark
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at or connect with us on Facebook and Twitter.

About Healthcare Technologies

Aramark’s Healthcare Technologies business is one of the largest independent providers of healthcare technology management solutions in North America, providing tailored solutions for Clinical Equipment Optimization, IT Integration, Capital Planning and more. Through our world class Technology & Innovation Center in Charlotte, North Carolina, we underscore our commitment to providing customers with deep technical expertise and insight-driven innovation. Learn more about us by watching this video and visit us on the web.

Position Summary

Maintains clinical equipment through the effective use of the Medical Equipment Management Program and HCT business standards. Performs a variety of routine tasks associated with the installation, maintenance, calibration and repair of a limited scope of biomedical equipment under the guidance and direct supervision of an experienced BMET. Adheres to instructions and corporate policies, and demonstrates professionalism with integrity in all interactions with customers and staff.

Essential Functions


Works with an experienced BMET in the installation, maintenance, and repair of biomedical equipment.
Exercises sound judgment, and consults with higher level authority for resolution of difficult issues.
Conducts departmental rounds with customers to promote communication and learn operations.
Demonstrates exceptional customer service and interacts effectively with physicians, nurses, patients, residents, visitors, staff and the broader health care community.
Communicates routinely with supervisory personnel on the status of equipment repair and maintenance activities along with immediately reporting all patient/equipment operator safety issues.

Under appropriate supervision, performs assigned duties in accordance with current policies and procedures, including scheduled maintenance, equipment inspection, installations, repairs, adjustments, calibrations and safety testing of less complex biomedical equipment, such as infusion pumps.
Performs basic administrative tasks associated with the position, including parts ordering and returns, and email correspondence.
Possesses knowledge of electrical safety theory, and performs repairs and electrical safety testing on biomedical instrumentation.
Provides strong verbal/written communications consistent with assigned tasks.
Establishes and maintains supporting technical literature.
Uses office automation hardware, software and diagnostic service software appropriate to the equipment being serviced.
Operational Quality

Makes decisions based on clear instructions and operational rules and procedures.
Shows initiative, follows established procedures, and works in a safe manner.
Documents time and expenses in a timely and accurate manner.
Prioritizes work load effectively with support from higher level authority.
Adheres to performance metrics of SM completion, call closure, parts returns, ETTR & uptime and others as assigned.
Knowledgeable about service delivery plans.
Deliver Financial Commitments

Maintains timely, accurate and thorough documentation required by management, as outlined in current policies and procedures.
Demonstrates initiative and concern for planning, time utilization and cost containment.
Basic knowledge of Computerized Medical Maintenance System (CMMS).

Knowledge, Skills and Abilities

Excellent oral and written communication skills.
Knowledge of applicable trade areas.
Listening skills.
Organizational skills.
Computer skills (MS Word, Excel, Outlook required).
Results oriented.
Maturity, self-development, and integrity.
The ability to read and understand information and ideas presented in writing.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Determining the kind of tools and equipment needed to do a job.
Basic CE-IT knowledge.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education & Experience

Associate’s degree in biomedical equipment technology or electronics and 3 months experience in the repair and maintenance of medical equipment.

1-2 years military training, or other experience in the repair and maintenance of medical equipment.


Should have a working knowledge of general biomedical technology safety and repair equipment, such as a safety analyzer, pressure meter, and infusion pump analyzer.

Travel & Other Requirements

Valid Driver’s License may be required.
Little to no travel required.
May be required to work flexible hours, including on-call and overtime.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran