Server

Samudhra - Indian Premier Restaurant & Lounge - Franklin Park, NJ

Full-time | Part-time | Temporary | Contract | Internship | Commission

We are looking for a team player to join our team! Someone who is motivated and focused! If you feel like you're a great fit for our team, Apply! Walk-ins welcome from 12PM to 3PM!

Server Responsibilities:

  • Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
  • Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
  • Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
  • Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
  • Keep kitchen staff informed by noting timing of meal progression
  • Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars
  • Respond to additional patron requirements by inquiring of needs; observing dining process
  • Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
  • Properly open and pour wine at the tableside
  • Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return
  • Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
  • Contribute to team effort by accomplishing related results as needed
  • Provide welcoming phone greeting and following Guest ordering procedures
  • Convey menu information over the phone to Guests and give accurate estimate of delivery time
  • Perform basic cleaning tasks as needed or directed by supervisor
  • Fill in for absent staff as needed
  • Assist with special events as needed
  • Adhere to grooming and appearance standards consistently
  • Promptly address customer service issues and refer customers to management when necessary

Server Qualifications:

  • Previous serving experience required
  • Excellent oral communication skills required
  • Positive interpersonal skills required
  • Must speak English fluently and be able to write in basic English
  • Food Handlers Card OLCC Certification is a plus
  • Good telephone speaking and listening ability
  • Knowledge of Food Service Regulations
  • Lifting
  • Verbal and Written Communication
  • Flexibility
  • Basic Math
  • Customer Service
  • Resolve Conflict
  • Teamwork
  • Persistence
  • Energy Level
  • Selling to Customers Needs
  • Thoroughness
  • Professionalism
  • Client Relationships

Hostess Responsibilities:

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
  • Use visual cues to seat Guests in either the bar or dining area depending on their preference
  • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
  • Tend to special Guest needs and requests
  • Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Help dining room staff by setting and clearing tables; replenishing water; serving beverages
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
  • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
  • Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
  • Contribute to team effort by accomplishing related results as needed

Hostess Requirements:

  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
  • Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.
  • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
  • Must be able to walk and stand during entire shift
  • Must be able to reach, bend, stoop and wipe
  • Must be able to articulate clear greetings and farewells to Guests
  • Must be able to understand requests for assistance
  • Must be able to carry trays or supplies (10-30 lbs.)
  • A desire to help out where needed and work as part of a team
  • Passion for providing extraordinary service
  • The ability to thrive in a fast-paced environment
  • An appetite for learning (and great food)
  • Flexibility to work a variety of shifts
  • 6 months experience in a full-service restaurant preferred
  • Must be upbeat, outgoing and positive
  • Must be able to assist Guests and possess great Guest relations skills
  • Ability to work positively in a fast-paced environment
  • Ability to stand/walk and stay focused and alert for extended periods of time
  • Ability to work effectively within a team
  • Ability to effectively communicate on the telephone.
  • Customer Service
  • People Skills
  • Professionalism
  • High Energy
  • Multitask
  • Thoroughness
  • Planning
  • Basic Math
  • Teamwork
  • Attention to Detail
  • Verbal Communication
  • Organized
  • Flexible
  • Management Skills

Job Types: Full-time, Part-time, Temporary, Internship, Contract, Commission

Salary: $9.00 to $15.00 /hour

Language:

  • English (Required)

Work authorization:

  • United States (Required)

Contract Renewal:

  • Likely

Full Time Opportunity:

  • Yes

Commission Only:

  • No

Benefits offered:

  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules

Hours per week:

  • 30-39
  • 20-29
  • 10-19

Pay Frequency:

  • Bi weekly or Twice monthly