- Bachelor's Degree
- Master's Degree
- Management Experience
- Team Management
- Human Resources
- Succession Planning
- Change Management
- Pet Insurance
- Food Provided
- Paid Time Off
- Health Insurance
About the Role
In FTI Consulting's Strategic Communications segment, we provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.
We are looking for an experienced communications, culture and change management professional with impeccable leadership, commercial and delivery skills and a track record of business development to lead its growing People & Change practice in the Americas. The successful candidate is likely to have worked at a senior level for specialist and other consulting firms or agencies as well as working in-house for one or more reputable organizations.
The Americas Head-People & Change will drive growth in the business by developing and articulating the US business strategy in alignment with the global strategy, taking risks and driving innovation, making strategic investments while operating profitably over time, and ensuring excellent quality work. The Americas Head-People & Change participates as a member of the broader global People & Change leadership team and the Strategic Communications-Americas leadership team.
From a people perspective, you will have the opportunity to work with and further build a strong team and culture already in place. We are looking for a leader who will develop talent and mentor others while marketing the practice, cultivating current and new clients, and leveraging your own skills and experience as well as those of others. This leader will have oversight of and accountability for hiring, staffing, succession planning, career development and effective performance management, while promoting a high-performance culture. You will bring demonstrable expertise and experience beyond traditional internal communications in working strategically and practically to help clients navigate and meet people-related challenges in times of change.
What You'll Do
In this role, you will be focused on leading transformation engagements (merger integration, restructuring, performance improvement, leadership transition, cultural alignment, etc.) through delivery of strategic communications and change management programs. Your passion for the employee (internal) audience, deep subject matter expertise and high level of business acumen will make you a trusted advisor to senior-level client executives and FTI colleagues, as well as a key driver of the growth of the practice with a strong emphasis on revenue generation and people management. You will work collaboratively and seamlessly with colleagues in other Strategic Communications teams and from other FTI business segments and geographies. The keys to your success will be high credibility, outstanding experience in some areas of the practice and a willingness to leave your ego at the door.
Reporting jointly to the Head of the Americas and the Global Head-People and Change, you should be confident in an entrepreneurial environment, with the ability to bring in and build strong client relationships, lead diverse client delivery teams, and direct and lead practice initiatives. You will also contribute to thought leadership; inspire, manage and be accountable for the success of a multi-geography team; work in counterpart with other key regions to build a global offer; and actively manage the operations of the practice.
Build the business through excellent client service, business and relationship development
Develop and manage organizational change communication and change management strategies and tactics with experience in transformation, M&A, merger integration or other "event-driven," high intensity work
Provide clients well-informed counsel to achieve their critical business goals and success factors
Establish a firm understanding of each client's business and market
Manage project budgets, ensure timely and accurate billing, and be accountable on client account profitability
Work with colleagues in other Practices, Sectors and Segments to ensure the execution of a cohesive overall communications program
Ensure FTI provides a level of client service that is gold standard and differentiated from the competition
Maintain strong client focus in developing business growth strategy while managing through market fluctuations
Increase cross-segment, cross-practice and cross-sector opportunities, along with international integration within all of FTI
Lead, sell, and create new client accounts and expand existing client base across practices, sectors and regions
Actively participate with Business Leaders to develop and promote long-term, global business growth strategy
Motivate others to discover new opportunities and generate breakthrough solutions for clients and the firm
Anticipate the evolution and the future of the industry and how FTI must adapt to these changes in order to sustain competitive advantage
Build a high-performance culture to promote collaboration and respect across levels, teams, segments and geographies
Consistently seek ways to improve client service, firm offerings and firm-oriented initiatives
Support thought leadership and explore emerging trends and issues where there is an impact on communications and strategy execution
Manage and develop staff; serve as a mentor and manager on client accounts and firm initiatives
Work with global head and US-based and international senior colleagues to foster an effective global model for Strategic Communications and FTI as a whole
How You'll Grow
Direct access to leadership with defined long-term planning will ensure continued success and career trajectory with direct development. Having the opportunity to partner with our internal teams and diverse clients across various industries will help with continued growth in new and complex functional areas.
BA or BS from an accredited college or university, MBA preferred
Change Management and HR qualification/certification preferred
20 years of relevant experience in communications and change management, with a firm understanding of the management consulting world
Proven people/team management skills and experience
Proven ability to build and maintain a pipeline of new business leads and win new accounts and projects
Proven ability to lead and manage effective cross-geography and multi-cultural teams with a strong focus on coaching and mentoring talent
Proven ability to work across disciplines including Communications, Employee Engagement, Change Management and HR
Service-oriented attitude with a strong work ethic and an ability to be a self-starter
Strong time and priority management skills and ability to manage the ongoing workflow of the practice
A high level of integrity and sensitivity to confidential information
Excellent written and oral presentation skills
Ability and willingness to travel
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
Competitive salary and bonus plans
Generous paid holidays, time off and parental leave
Full package of benefits plans
Company matched 401K
Annual paid volunteer hours
Corporate matching for charitable donations
Potential for flexible working arrangements
Free snacks and drinks
Upscale offices close to public transportation
About FTI Consulting
What makes us unique? With more than 5,000 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.
FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting) , Facebook and LinkedIn .
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.