Events Program Manager

Google - New York, NY4.3

Full-time
Minimum qualifications:
Bachelor's degree or equivalent practical experience.

5 years of experience in a leadership role related to event management.

Ability to travel as required.

Preferred qualifications:
Leadership experience in a hotel, event center or a large corporate event environment.

Background in event space management.

AV and food/catering knowledge.

Ability to think, plan and execute on multiple projects simultaneously with minimal direct supervision while managing day to day activities.

Excellent verbal and written communication skills.
About the job
Google operates on a global scale, but each office seeks to emulate the same Googley feel of our Mountain View, California home base. As an Events Program Manager, you build consistent, outstanding workplace experiences around the world. You design, implement and manage Google's service offerings. You're a great communicator who is comfortable taking on complex projects with a diverse set of stakeholders. You believe that great isn't good enough. You bring an analytical mind to constantly improve the efficiency and efficacy of your projects, from building new workplace tools and applications to mergers and acquisitions. You get satisfaction from knowing your clients are happy, healthy and productive, and are excited about joining a fast-paced, collaborative team that is reinventing what a workplace can be.

The Global Events Team is responsible for supporting, consulting and delivering experiential events to Googlers and their customers so they may thrive through learning, collaboration and social interaction. The team works with a variety of vendors to provide great service, impeccable AV production and end to end event consultancy and support.

As an Events Program Manager, you will oversee a team responsible for Google’s events at Google’s New York offices, ensuring all events managed by the events team are coordinated and executed to exceed the expectations of each Google client and their guests. You will exude hospitality and inspire the events team to deliver a seamless event planning, execution and post event follow up for each and every Google client. Additionally, you will be responsible for event operations, program management, financial management and overall client management.
The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google’s culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work -- from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering inclusive environments where Google and our employees can thrive. Responsibilities

Implement and evolve global event processes, guidelines and standards for coordination of the Global Event Program’s strategy, deliverables and initiatives in conjunction with Facilities Management, AV Production, Security, Transportation, Event Catering and the Global Programs team.

Ensure consistent and efficient delivery of an exceptional event experience in all phases of the event.

Coordinate, build and manage all services, service providers and each event delivery team involved in all aspects of event program operations with the goal of delivering amazing event experiences.

Be the main point of contact for any issues and troubleshoot service request escalations.

Gather relevant data to identify and evaluate potential risks and service deficiencies within the event services operations while implementing process improvement strategies and ongoing compliance with the Google global event service policies, procedures and standards.
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by emailing candidateaccommodations@google.com .