Full Job Description
Essential Duties and Major Responsibilities
Verify insurance coverage and eligibility including printing out the benefit sheets for materials (eyeglasses and contact lenses) from such vendors as VSP and EYEMED.
Call patients for the optometrist(s) and optician(s) to schedule appointments or report normal test results.
Reschedule patient appointments when the optometrist or optician are out sick or on leave.
Process incoming faxes and send electronically to appropriate optometry personnel.
Order contact lenses from vendors weekly; process the inventory of contacts when they arrive at the facility (i.e. creating invoices for retail boxes and calling patients to let them know their contacts are ready for pick up, preparing trials and calling patients whose trials we have to set up appropriate CL exam or fitting with optometrist or optician).
Verify invoices for the optometry dept. and optical department for supplies and orders including glasses and contact lens orders.
Keep the optometry lanes and optical shop stocked with supplies.
Check in and check out patients for all appointments with the optometrist(s) and optician(s) when front desk coverage is needed.
Demonstrates understanding and commitment of the health center mission.
Demonstrates understanding and commitment to the established CHC Values and Standards.
Performs other job related duties as required or assigned.
High School Diploma or GED required
Two (2) years similar experience similar to a medical office environment preferred
Bilingual in English/Spanish and/or English/Hmong preferred
Computer skills for accurate data entry
Knowledge of basic medical terminology
Demonstrates team work skills
Demonstrates excellent customer service
Effective written, verbal, and telephone communication skills
Demonstrated interpersonal relationship skills
Demonstrated proficiency in reading, writing and speaking in English
Demonstrated ability to work in a fast paced medical office environment preferred
High School or better
Medical office experience
Accurate Data Entry