Program Manager

U.S. Committee for Refugees and Immigrants - Cleveland, OH4.2

30+ days agoFull-time

Apply for Program Manager using the link below:

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our website at


The Discovering Home Program Manager (DHPM) will have primary responsibility for the program design, development, overall management and expansion of USCRI Cleveland’s housing program for refugee and immigrant residents, with the goal of replicating the program across USCRI locations. Working closely with the Senior Vice President and USCRI Cleveland’s Field Office Director (FOD) and Senior Vice President (SVP), the DHPM will help USCRI clients achieve financial stability and asset accumulation through financial literacy, access to U.S. financial institutions and affordable housing.


  • Act as lead contact for relationships with local land banks, local, state and federal housing agencies, elected officials, relevant community nonprofits, and funders;
  • Research vacant housing stock, including: property ownership, title, liens, zoning, environmental issues and tax delinquencies for potential acquisitions through title transfer from land banks, private donors, and tax foreclosure proceedings;
  • Perform site visits to inspect properties to assess their marketability for redevelopment;
  • Negotiate the acquisition of real estate from current owners, negotiate the release of liens and other encumbrances, and coordinate receivership cases for development;
  • Coordinate rehabilitation of vacant houses by private sector and non-profit developers;
  • Inspect houses during rehabilitation and at completion of construction to verify quality standards;
  • Facilitate housing development by assisting with:
  • coordinating community meetings
  • financing through banks and non-profit lenders
  • marketing to prospective residents; * Identify and pursue funding opportunities and develop systems for evaluation of activities;
  • Create Standard Operating Procedures for program implementation and management;
  • Develop and implement curriculum to provide financial literacy and home ownership training to USCRI clients;
  • Maintain housing stock and act as point person for tenants;
  • Work with USCRI senior leadership to develop expansion plan to other USCRI communities, including occasional out-of-state travel; and
  • Perform other duties as assigned by supervisor.


  • Bachelor’s degree from an accredited institution in Urban Planning or a related field, with four years of relevant experience required;
  • A firm understanding of real estate markets and property sales/purchase procedures, and familiarity with federal housing finance and subsidy programs;
  • Excellent interpersonal skills, including ability to communicate and build lasting relationships and partnerships with staff, clients and community partners;
  • Experience with the design, development and management of affordable housing programs;
  • Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment;
  • Proficient in the use of MS Word, MS Access, MS Excel and database programs;
  • A desire to welcome and work with refugees, immigrants, asylum seekers, and displaced people; and
  • Good sense of humor and pleasant, diplomatic manner is desired


  • Use of manual dexterity, tactile, visual, and audio acuity;
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands; and
  • Occasional lifting (up to 50 pounds), bending, pulling, and carrying.


Please submit a resume with cover letter describing your interest and qualifications with your online application.

Apply for Program Manager using the link below:

References will be required at time of the final interview.

No telephone calls please. Position will remain open until filled.


U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

Job Type: Full-time