Acronis offers Professional Services for our Service Providers and Enterprise users to assist with the design, integration, implementation, and on-going operation of Acronis’ backup, disaster recovery, storage, file sync and share, monitoring, and other data protection solutions. We take pride in delivering high-quality services and deliverables, and we believe that our partners' success invariably depends on our ability to provide reliable and complete data protection and fast recovery services for virtual, physical, mobile and cloud environments.
As we continue to grow and scale, we plan to build out a new Data Center Operations and Partner Success team based in Scottsdale, Arizona. One of the key positions we are looking to hire is the Data Center Sr. System Administrator. The DC System Administrator will be responsible for the administration, maintenance, configuration, and ongoing services for our remote data center infrastructure based on open source (Linux, MySQL, Postgresql) and virtualization (VMware, vSphere, KVM).
The Sr. System Administrator will have an instrumental role and impact on the Acronis’ success, and because they will be supporting business-critical systems, they must have expansive knowledge about everything that occurs in the data center, including maintenance, operations, infrastructure design and hardware management. And just like every other position at Acronis, this person must embody all 5 of our company values: responsive, alert, detail-oriented, makes decisions and never gives up.
Maintain overall operations and infrastructure of remote data centers by deploying and maintaining hardware and software components, monitoring system performance, configuration, and working with outside vendors if necessary to assist support activities.
Coordinate and execute software and hardware installation, upgrade, configuration, migration, update and patch production for Linux systems.
Maintain data center and network integrity and procedural documentation.
Configure and document backup routines, restoration of host operating systems and applications, and test recovery procedures for infrastructure components.
Analyze, isolate, and troubleshoot issues. Quickly resolve escalated incidents and provide technical assistance for inquiries regarding problems, errors, or questions about software, hardware, systems, and infrastructure.
Evaluate and recommend new approaches to system administration, including procedural changes, future software needs and automation tools to enhance productivity.
Predict the risk/impact of any major changes by conducting and analyzing reporting on performance and capacity planning.
SKILLS & EXPERIENCE:
3+ years of experience as Datacenter System Administrator and handling DC Operations with critical business applications.
5+ years of Linux OS experience. Must have fundamental Linux OS skills and experience, including installation, configuration, troubleshooting, patch maintenance, security and recovery.
Bachelor’s degree, with a technical major, such as engineering or computer science or equivalent experience.
Ability to work with and configure networking and routing protocols and operations such as TCP/IP, DHCP, firewalls, troubleshooting, patch maintenance, and recovery.
Strong ability to set up, troubleshoot, and manage virtualization environments (VMware ESX) and/or Linux Kernel-based hypervisors (KVM, Virtuozzo) is required. Virtual router and networking skills (Vyatta, VyOS, etc) is a plus.
Provide support in performance monitoring, reporting, Root Cause Analysis, and resolution for VMware environments
Understanding of hardware/rack setup and maintenance, application and storage servers setup and configuration, and database administration.
Linux (RHCA, RCHE or RHCSA) or other SA certifications is a strong plus.
Demonstrated good judgment and proactive approach in solving problems as well as identifying problems in advance, and proposing solutions.
Strong written and verbal communication skills, including the ability to create technical documentation and system diagrams.
Excellent problem-solving, troubleshooting and analytical skills.
Ability to prioritize workload and tasks to effectively meet deadlines, and ability to lead, and own projects.
Ability to collaborate with an international team working across multiple locations.
Ability and willingness to work a 24x7 on-call rotation schedule.