Outside Sales Representative

IT Answers LLC - Charlotte, NC



We are a fast-growing cloud infrastructure provider, specialising in cloud infrastructure, connectivity and telephony solutions. We work with businesses throughout the UK and US to help improve their internal system, business continuity, security and save costs.

Our continued success and expansion has driven a requirement for an ambitious sales person to join our sales team. Confidence, self-motivation and a self-starting attitude are key attributes to this role. In return we promise a fun, dynamic career within one of the leading cloud platform organisations.

At IT Answers, we offer our team the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from IT Answers.


This is an outside sales position responsible for promoting the company’s products and services and for building relationships with new and existing accounts. The main focus is to help IT Answers customers succeed while achieving sales and profit goals established by the company.

Working times are 9am - 5.30pm Monday to Friday; however, some flexibility will be required for this role. This position can require working non-traditional hours (evening, weekends and holidays) in order to successfully meet customers’ needs.

An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How IT Answers compensates your work:

We pay a basic salary of $30,000 - $35,000 (dependent on expertise) and up to double on target earnings and uncapped commissions. Our top representatives average $50,000 - $75,000 while experienced representatives earn upwards of $100,000+ in commissions and bonuses. You will be provided with a company mobile phone and tablet along with compensation for any work related travel expenses.


Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.

Seek and qualify prospects in accordance with Company goals.

Research customer business needs and develop a mix of products and service to meet needs.

Evaluate market trends and recommend products to customers, based on business needs and goals.

Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.

Essential Duties:

Contacting new and existing clients to generate sales appointments

Provide continuous, excellent customer service to client base

Answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customer personnel.

Drive personal vehicle to customer accounts, conventions, company meetings, etc.

Liaise with the finance and sales order processing teams to ensure contracts are successfully executed

Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings.

Participate in ongoing training sessions.

Assist with the training of new employees as requested.

Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data.

Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits and pick-up requests, preparing sales quotes and filing reports.

Other duties may be assigned.

Basic Qualifications:

High school diploma or general education degree (GED)

2 years or more of sales experience

Basic PC skills and proficiency with MS Outlook

Reside or willing to relocate to the geographical vicinity of territory

Valid driver's license with a "clean" driving record (including: no single DUI in the last 3 years and no multiple DUIs within the last 7 years)

Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required

Must pass pre-employment testing (Drug Screen, Background Check)

Must sign IT Answers Protective Covenants Agreement

Ability to read, write, speak English

Preferred Qualifications:

Bachelor’s degree in Business, Sales, Marketing, or Technology

2 years of outside sales experience


To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies:

Sales-minded and open to making contacts via phone and networking

Passion for people and developing sales relationships

Outstanding customer service skills

Goal-oriented with a focus on achieving sales success

Building Trust and Customer Loyalty

Excellent time manage

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Job Types: Full-time, Commission

Salary: $50,000.00 to $75,000.00 /year