UI/UX Digital Content Designer

Century Support Services - North Huntingdon, PA (30+ days ago)4.1

As the UX/UI Designer, you will work with every member of our team to help us build the best user experience possible. The ideal candidate should have an eye for clean and artful design, possess superior UX skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

This position requires a high level of creativity, graphic design skills, focusing on technology and experiences. Also possessing a digital media designer with strong graphic design creativity and front-end interactive development utilizing dynamic experiences. Candidates should love wearing many hats – and enjoy every aspect of the business, find an interest in writing, communicating with clients, social media, and more.

Responsible for creation, delivery and execution of best in class digital creative that represents the Century brand in a demonstrably superior and pleasingly different way. Maintain and provide ongoing design and development of the website, portal, landing pages, LCM email campaigns, recruiting and advertising materials.

This role is highly collaborative and cross-functional, with dependencies on other members of the marketing team, as well as customer experience, operations, and IT. The ideal candidate needs to be comfortable with change, a high-speed environment, and be interested in taking on more than just the core responsibilities.

Specific duties include but are not limited to:
Keeping the end user at the center of your design process, ensuring what you create provides value.
Create consistent content, interaction, and visual styles across a suite of products, making it easier to build and use.
Research design and technology trends, and understand when it’s appropriate to use them or forge new paths.
Understanding of how to express a design consistently and appropriately across browsers and devices.
Executing all visual design stages from concept to development
Conceptualizing original ideas that bring simplicity and user friendliness to complex design roadblocks
Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas

Knowledge and Essential Skills:
5-7 years of experience with user interface and/or user experience design
Are an expert verbal and visual communicator
Have an exceptional online portfolio showcasing your capabilities
Are proficient with commonly-used UX design tools (Adobe Creative Suite, Sketch, InVision App, etc.)
Understand Agile software development practices
Proficiency in HTML, and CSS. JavaScript for rapid prototyping is a “nice to have”
Some digital marketing experience with social media
Excellent visual design skills with sensitivity to user-system interaction
Up-to-date with the latest UX trends, techniques, and technologies
Must be able to work in a fast-paced and goal-oriented environment
Experience with online marketing platforms like Hubspot or Adobe, is a plus
Ability to manage various projects at once in an ever-changing environment, while working well with and inspiring cross-functional teams
Experience marketing to consumers across email, web, social, and other channels
Strategic thinker that is a proactive self-starter and has the ability to work independently
High degree of initiative with the ability to anticipate needs, make recommendations, and take appropriate action
Need a strong ability to set priorities, solve problems, and be resourceful under tight timelines
A strong detail-oriented, creative and resourceful mindset
Strong organizational and follow-up skills
Should be a good communicator, effective multi-tasker, have a solid work ethic and be passionate about his/her work

Education and/or Work Experience:
Bachelor’s Degree
Minimum 5-7 years of relevant experience in UI/UX design with proven success and track record

We Provide:
Excellent healthcare benefits with company contribution (starts day one)
401(k) - 100% matching percentage up to 4% (enrollment available day one)
Generous PTO package
Fun, growing, and engaging work culture

Century – Who We Are

Century is one of the nation’s largest companies providing debt settlement services to consumers having trouble with their unsecured debts. Our mission is to help each and every one of our clients resolve their debt in the shortest time possible and to perform in a way that we are extraordinarily responsive, innovative and professional.

We do what we do to improve people’s financial lives. That’s our ‘WHY’ and the powerful cause that inspires us. With core values directed by trust, experience and integrity, Century’s team has devoted itself to providing the best experience for our clients while working on their behalf to ensure their financial freedom.

Our employee-focused corporate culture provides a benefit-rich and fulfilling work environment, supporting our employees with training to develop our customer experience skills and provide career development. Century employees are recognized with peer nominated ‘Standing Ovation’ awards for going above and beyond to improve their client’s experiences. We also coordinate regular ‘Lunch with Leaders’ to facilitate an exchange of new ideas.

Our efforts are paying off. Century won the 2016 Temkin Customer Experience Excellence Award, became Certified as a Great Place to Work®, and was recognized as a Top Workplace by the Pittsburgh-Post Gazette. We recently have been ranked No. 859 on Inc. magazine’s 36th annual Inc. 5000 and No. 8 for fastest growing financial services companies in Pittsburgh, on this same list. We also hold an A+ accreditation with the BBB and consistently receive top client Net Promoter Scores.