Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources
Established in 1981, TNDC has grown to employ nearly 450 staff, to develop, own, manage and provide supportive services in 43 properties that offer deeply affordable housing for nearly 5,800 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces.
TNDC values are:
Integrity, Excellence, Inclusion, Collaboration and Equity
Under the direct supervision of the Project Manager, the HR Project Analyst is responsible for the administration, liaison and coordination of human resources and talent systems, meeting all professional standards for systems development and implementation. The Project Analyst assists with financial analyses and project tracking methodologies to ensure the success and efficiency of assigned projects, and focused on departmental, and organization wide efforts. The Project Analyst also supports the Chief Talent Officer and Director of Human Resources, as necessary. The analyst develops and maintains key department performance metrics and scorecards, quantitative reporting, and goal reporting.
- Develop and prepare regular and ad-hoc scorecards, dashboards and reports, incorporating key metrics from all functional areas of Talent / Human Resources
- Collaborate with subject matter experts across HR and TNDC to gather, interpret and present metrics to support organizational needs
- Develop an understanding of the organization structure to align data requests with operational and business objectives
- Utilize appropriate technology and analytical tools to analyze and report on key metrics
- Own and optimize Talent / HR reports to inform the organization on Talent / HR operational effectiveness and workforce analysis
- Recommend, develop and implement metrics and reporting to measure Talent / HR program effectiveness
- Communicate, verbally and in well-written reports, analyses and insights to Chief Talent Officer and other leaders by summarizing conclusions and translating analytics into clear, understandable themes
- Coordinate the development of several human resources information systems data gathering and reporting. Analyzes data and prepares well thought out results and recommendations as needed.
- Track trends and developments in assigned functional areas.
- Conduct studies, perform research and prepare reports.
- Review, interpret and recommend HR process improvements.
- Prepare detailed written reports of project and documentation for each project to serve both technical and general users.
- Coordinate, maintain and enhance human resource systems in conjunction with the user areas and information systems.
- Create formal plans for carrying out each assigned project using appropriate planning methods and experimental design and testing.
- Promotes TNDC’s Mission and 5 Core Values.
- Ability to take initiative, work independently and to follow instructions with minimum supervision.
- Sound judgment, excellent assessment and problem-solving skills.
- Excellent communication and interpersonal skills including the ability to present sound, fact-based arguments to influence situations, to listen effectively, to select and use appropriate communication methods, and to present ideas and information effectively, both orally and in writing.
- Demonstrated ability to respond rapidly and independently to requests, quickly discern relevant facts, identify and negotiate solutions that balance company and employee needs, and follow through to ensure resolution.
- Demonstrated ability to find, access, evaluates and uses information.
- Demonstrated ability to read, to analyze, and interpret complex documents. Ability to define problems, to collect data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of information and deal with multiple abstract and concrete variables.
- Demonstrated ability to conceptualize and proactively develop well thought out recommendations with respect to HR issues.
- Ability to independently anticipate, analyze and resolve complex problems, situations and data.
- Ability to independently exercise sound judgment and decision-making within broadly defined polices, programs and practices.
- Ability to perform basic statistical analyses.
- Ability to manage multiple projects and priorities to conclusion. Ability to move between multiple projects or activities and remain focused.
- Ability to interact effectively with and influence all levels of management.
- Ability to effectively and independently resolve problems, identify, and negotiate solutions that balance company and employee needs.
- Ability to effectively respond to changing and sometimes ambiguous situations.
- Ability to work with, and sensitivity to, a diverse, low-income, multi ethnic population.
- Bachelor’s degree in Human Resources, Business Administration or related field from four-year college or university or equivalent combination of education and experience.
- Minimum two years human resources experience in multiple functions (employee relations, staffing and training.)
Intermediate to Advanced proficiency with Microsoft Word, Excel, and Outlook.
Experience producing and analyzing data in some capacity.
- Experience with HRIS software, preferably ADP Workforce Now, Cornerstone OnDemand or NonprofitReady Plus.
- Advanced knowledge HR analytical tools, Excel (i.e. pivot tables, building and analyzing models).
- Strong working knowledge of San Francisco labor ordinances.
- Familiarity with project management software and principles is a plus.
Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.