This position is located within the Louisiana Department of Health l Office of Public Health l Central Office l East Baton Rouge Parish.
This vacancy is being announced as a Classified position and may be filled either as a Probationary Appointment, Job Appointment or Promotional Appointment.
Bureau of Planning and Performance:
- Resumes will not be accepted in lieu of job experience on application.*
- JOB DESCRIPTION*
Program Manager 1A-DHH: Implementation Manager
This position is a leadership position within the Office of Public Health (OPH), Bureau of Planning and Performance. The incumbent will serve as the lead for OPH's performance management system, ensuring that the performance of public health processes, program interventions, and other activities is effectively monitored. This position is responsible for working collaboratively across the organization to develop and manage a fully functioning performance management system that is integrated into health department daily practice. As such, this position aids the Office in effectively measuring performance, demonstrating accountability, and ensuring compliance with Public Health Accreditation Board standards. The successful candidate is a highly-motivated, accountability driven employee skilled at managing data, people, committees and processes to meet challenging timelines.
Key deliverables include:
Identification of organizational objectives across all levels of OPH that contribute to organizational and program-level strategic priorities
Identification of indicators to measure progress towards achieving objectives
Operation and documentation of a system of monitoring progress and reporting
Analysis of performance data to identify areas where achieving objectives requires focused quality improvement processes
Collaboration on development and management of OPH's State Health Improvement Plan dashboard
Continued accreditation compliance with the Public Health Accreditation Board (PHAB) standards; annual reports to PHAB and preparation for reaccreditation
Training and engagement of staff in development and implementation of a performance management system
Enhancement and coordination of OPH's efforts to assess customer satisfaction
Collaboration across departments and agencies to ensure alignment and optimal use of resources; meetings and committees convened and facilitated as needed
Personal attributes that support success would include:
Self-motivated, well-organized self-starter, accountable to meet strategic aims
Excellent computer skills including developing data collection systems and monitoring tools
Ability to lead both small and large initiatives to achieve targeted deadlines and outcomes
Direct and clear in verbal communications
Excellent writing skills, both technical and professional
Adaptable to lead both technical and non-technical teams
Ability to develop and manage many activities at one time
Possesses relationship building skills- internal and external to the organization
Preferred background or experience in:
Public Health–including Public Health 3.0
Organizational performance management
Performance improvement, certification in Lean Six Sigma (at the Green Belt level or above), and knowledge of program evaluation theory and/or performance management frameworks such as Baldridge, Balanced Scorecard, and Results Based Accountability
Preparation of surveys, questionnaires and reports
Public Health Accreditation Board accreditation
Project Management Professional
Organizational management experience
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
For further information about this vacancy contact:
Paula Jackson @ Paula.Jackson@la.gov
P.O. BOX 4818 BATON ROUGE, LA 70821
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
A baccalaureate degree plus four years of professional level experience in administrative services, economics, public health, public relations, social services, health services, or surveying and/or assessing health or social service programs or facilities for compliance with state and federal regulations.
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the required experience on the basis of thirty semester hours for one year of experience: public health; public relations; counseling; social work; psychology; rehabilitation services; economics; statistics; experimental/applied statistics; business, public, or health administration.
A Juris Doctorate will substitute for one year of the required experience.
A master's degree in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for one year of the required experience.
Graduate training with less than a Ph.D. will substitute for a maximum of one year of the required experience.
A Ph.D. in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for two years of the required experience.
Graduate training will substitute for a maximum of two years of the required experience.
Health services include all services dealing with the diagnosis and treatment of disease, or the promotion, maintenance and restoration of health for sick or injured individuals.
Examples of public health jobs include sanitarian, public health engineer and public health epidemiologist.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Function of Work:
To administer small and less complex statewide health or social service program(s).
Level of Work:
Broad direction from a higher-level manager/administrator.
May provide functional supervision in accordance with the Civil Service Allocation Criteria Memo.
Location of Work:
Department of Health and Hospitals; Human Service Districts as established; and other social service entities as established by an approved DSCS Allocation Criteria Memorandum.
Differs from Program Monitor-DHH and Program Monitor Supervisor-DHH by the presence of responsibility for administering small or less complex statewide program(s).
Differs from a Program Manager 1-B-DHH by the absence of supervisory responsibility.
Differs from a Program Manager 2-DHH by the absence of responsibility for administering medium or medium complex statewide program(s).
Examples of Work
Supervises the coordination of research, analysis and policy management activities related to statewide health or social service program(s).
Develops current and long-range plans, policies and procedures for administering the statewide program(s).
Monitors revenues and expenditures of statewide program budget; formulates budgetary projections.
Prepares and submits grant proposals.
Drafts and finalize contracts and Memorandums of Understanding; monitors/manages budgetary and programmatic aspects of those agreements assuring compliance with requirements/deliverables. Approves contract invoices.
Responds proactively to audit findings, programmatic challenges and issues; coordinates responses and reports to auditors and federal/state governmental entities.
Provides on-going consultation and technical assistance to professional and support staff on programmatic issues.
Serves as liaison for agency on statewide task forces, work groups, councils, and coalitions.
Manages the legislative tracking process during legislative sessions assuring timely analysis of bills and resolutions passed which may impact services. Serves as legislative coordinator.
Revises rules, regulations and procedures to meet changes in law or policy.
Develops and implements training programs for electronic agency policy.