Front Desk Receptionist

AUGUSTA ENT PC - Augusta, GA (30+ days ago)


Description:
Job Summary:
Checks patients in for office appointments by performing the below duties as well as additional duties that may be requested.

Essential Duties:
  • Greets patients and obtains required information/documents for check-in process
  • Takes patient photographs for medical records
  • Verifies patient insurance eligibility at check-in
  • Verifies patient’s demographical information is up-to-date and accurate
  • Schedules patient appointments
  • Provides instruction on the electronic check-in system and assists patients who may encounter difficulties
  • Collects co-pays and outstanding balances
  • Generates a list of scheduled appointments for the office each day, identifying any patients with outstanding balances and informs the Collections Department.
Requirements:
Qualifications:
To perform this job successfully, an individual must be conscientious, courteous and have excellent customer service skills.

Education and/or Experience:
  • High School Diploma
  • Basic Computer Skills
  • Excellent Customer Service skills
Desired Qualifications:
  • Experience with Medical Insurance companies
  • Knowledge of Medicare/Medicaid Insurance requirements
  • Greenway and Phreesia program experience
  • One-year reception experience