Administrative Assistant - Human Resources

Wyndham Hotels & Resorts - Parsippany, NJ3.8

Full-timeEstimated: $41,000 - $58,000 a year
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

The Blue Thread uniting these household names and nearly 25,000 hotel, condo and home redemption options is Wyndham Rewards®, the richest and simplest rewards program in the business. Wyndham Rewards continues revolutionizing the loyalty landscape with its simple-to-use, generous points earning structure along with a flat, free night redemption rate—the first of its kind for a major loyalty program. Wyndham Rewards members—more than 56 million and counting—can earn and redeem points for hundreds of rewards options around the world every day.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 associates worldwide.

Working with the Group Vice President of HRMS, HR Analytics & Payroll and the Group Vice President of Compensation & Benefits, the HR Services Assistant performs clerical and administrative functions to support the executives and their responsibilities in the HR Services group.

The HR Services Assistant is the point of contact between the executives and other team members and business partners to manage daily schedules and reminders including setting up meetings, business travel and presentations. This role screens and directs phone calls and correspondence and maintains and manages appropriate documentation including office documentation, contracts, mailings, invoicing, and correspondence.

The Assistant to these executives supports HR Services business processes including time-sensitive fundings and invoices, contracts execution and management. Additionally this role supports annual HR processes such as open enrollment and year-end activities, interacting with confidential information and must therefore understand data protection, confidentiality protection and prioritization of work to adjust to timelines and urgency of tasks. The HR Services Assistant is also responsible for producing reports and presentations as needed.

This role ensures that the executives’ departments have office supplies and equipment in a timely fashion and manages the procurement of supplies and other items and services as needed, including IT services.

Focus is on ensuring that the executives and their groups have administrative support as well as some business process support for their departmental matters.


Manages calendars and scheduling, arranges meetings and business travel, answers phones, and provides other clerical and administrative support to executives
Processes invoices and Benefits fundings
Maintains contracts and other files, racks contract terms, renewal dates; reconciles invoices for projects and other services against CRs and other budgets
Supports business processes including open enrollment, year-end processing for payroll, and compensation cycle – mailings, sorting, preparations
Provides administrative support to executive teams including liaising with IT and other vendors for supplies and services

Minimum Requirements and Qualifications

Significant experience (at least 5 years) with executive administrative support
Significant experience (at least 3 years) with office management processes
College degree preferred
Mature ability to prioritize work according to business urgency and/or schedules
Mature ability to interact with other team members at all levels in a professional and helpful way
Mature ability to be proactive with regard to problem resolution
Strong verbal and written communication skills, including presentation skills
Strong attention to detail and accuracy of information
Strong time management skills
Ability to absorb and evaluate information from a variety of sources and maintain a view of the “big picture” as well as the details of the HR Services group’s bailiwick
Flexibility in problem analysis and solution creation/generation
Ability to manage own work on multiple projects/tasks concurrently
Able to work flexible/extended hours when necessary
Strong team spirit
Ability to function effectively and efficiently in a busy work environment, to handle stress, and to communicate with competence and kindness under pressure
High level of efficiency using Microsoft Office products including Outlook, Excel, Word, PowerPoint, SharePoint, and Visio