- Bachelor's Degree
- Associate's Degree
- Social Work
- Driver's License
- Microsoft Office
About the Organization: Asian Counseling and Referral Service, a non-profit organization, promotes social justice and the well-being and empowerment of Asian Americans and Pacific Islanders and other underserved communities - including immigrants, refugees, and American-born - by developing, providing and advocating for innovative, effective and efficient community-based multilingual and multicultural services.
DEPARTMENT: Aging and Adult Services
SUPERVISOR: Senior Nutrition and Assistance Manager
PURPOSE: Provides culturally competent and linguistically accessible information and assistance services to limited English-speaking Asian American and Pacific Islander elderly and adults living with disabilities. Services are holistic, person-centered, and strengths-based with the overall goal of helping individuals to live a meaningful, independent life in the community.
PRIORITY ESSENTIAL JOB FUNCTIONS
Conducts interviews with clients to identify service needs and develop a written, personalized service plan. Delivers services based on plan, including client visits at their homes and other community locations accessible to them.
Provides client advocacy in attaining services and assistance in areas such as housing, medical resources, financial assistance, legal advocacy, personal care service, transportation, translation/interpretation, daily living skills, family support, and crisis intervention.
Follows up with clients to determine whether culturally relevant service is being provided through consultation to a case supervisor, progress notes, and service plans.
Participates in development and implementation of social and related activities for ACRs? senior congregate meal program. Provides general translation/interpretation assistance to ACRS nutrition program participants.
Prepares concise, complete, and accurate program documentation according to agency policy and system standards and in a timely manner. Maintains complete and accurate case files and records. Expected to meet program documentation standards and maintain client confidentiality.
Performs program outreach and functions in the community. Explains program policy and services to others.
Participates in trainings, meetings, consultations, and conferences.
Coordinates and cooperates with other agencies and organizations to ensure quality care to clients. Develops and maintains knowledge, resource file, and close working relationships with City of Seattle Aging and Disability Services (ADS), health care providers, and other social service and ethnic community resources.
Other job-related duties as assigned by management.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Regularly required to walk; use hands and arms to reach and operate objects, tools, or controls. Must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Some work will be performed offsite (ie. outside classes or meetings with employers). The noise level in the work environment is moderate.
Bachelor’s degree in social work or social/behavioral science;
Associate’s degree or equivalent in social work or social/behavioral science plus three (3) years of social services experience.
Knowledge of aging process; aging network service delivery system; other service delivering systems in the community; purpose of I&A/CM program and services it providers; and responsibility of I&A/CM Staff.
Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in Asian/Pacific Islander language. Knowledge of API cultures is required.
Ability to work effectively as a team member with professional and support staff; analyze and draw conclusions from case records; apply case work principles to individual situations; and exercise judgment and organize multiple tasks.
Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, e-mail, and data entry. Efficiently research and perform various tasks via the internet.
Must have reliable transportation. If using a personal or an agency vehicle to fulfill job duties, must have a valid driver’s license and be insurable under ACRS’s auto policy. If using a personal vehicle, must have current auto insurance including coverage for work-related business.