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WHAT DOES AN INFORMATION TECHNOLOGY SPECIALIST (SA/AS) DO?
An Information Technology (IT) Specialist (Systems Acceptability Tester) SAT uses a wide variety of information, knowledge, and tools to address complex system analysis and applications software assignments each day. In this role, you will be involved in conducting systems analysis to design, document, develop, modify, test, install, implement, and support new or existing applications software products within the IRS. Many of these assignments may be broad (possibly national) in scope, and/or involve difficult and complex issues. As an IT Specialist, you are responsible for the development of components of national projects and eventually, you may be called upon to lead significant projects assigned to your unit. The position requires (extensive-depending on the level of position) experience in enterprise-wide application solutions based on the business and users requirements.
WHAT IS THE IRS INFORMATION TECHNOLOGY DIVISION? The mission of the IRS Information Technology Division is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support.
Positions are located within Information Technology (IT). This announcement will be used to fill positions IT-Wide. Thirty Five (35) vacancies to be filled in any of the following locations; Lanham-Seabrook MD, Washington DC, Austin TX, Farmers Branch TX, Detroit MI, Ogden UT, Kearneysville WV, Memphis TN, Kansas City MO, Atlanta GA, Fresno CA, Holtsville NY, Philadelphia PA, Covington KY, Chamblee GA, Charlotte NC.
As AN INFORMATION TECHNOLOGY SPECIALIST (SA/AS) you will:
Plan, develop, schedule and conduct systems acceptability tests of modernization and production systems; including Tier I and Tier II applications for mission critical tax processing and internal support systems.
Provide technical guidance during a significant project in designing, coding, testing, debugging, and maintaining programs; translating and interpreting functional requirements.
Translate and interpret functional requirements involved with the local phase of national project.
Apply computer assisted software engineering (CASE) tools to the design and development process.
Test, install, implement, document and maintain software during a significant local project or as needed to support applications which have a broad impact
Provide guidance to less experienced coworkers in solving programming problems.
Maintain source code; and modify and/or upgrade code as necessary as needed to support applications which have a broad impact.
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
This is a 12 month roster open continuous announcement that will be used to fill positions IT-Wide throughout the next 12 months. We are projecting approximately 35 vacancies may be filled during the life of this roster. Contingent upon funding and space requirements, one or more vacancies may be filled in the individual PODs listed as they become available in that location during the life of this roster. It is anticipated that there will be a significant interest in the announcement. As a result the announcement will have cut-offs for applicant consideration. Eligible applicants in the highest category will be considered in application date order as needed to fill vacancies. First cut-off date is : 07/20/2018. You must complete the application process and submit required documentation by 11:59 Eastern Time (ET) before or on the cut-off date and/or on the closing date of this announcement. You may be able to update your application during the time this roster announcement is open.
Occasional travel - Travel may be required 1-5 nights per month.
Who May Apply
This job is open to…
US citizens; no prior Federal experience is required.
Questions? This job is open to 1 group.
Job family (Series)
2210 Information Technology Management
Computer Support Specialists
Information Technology Specialist (It Specialist)
Conditions of Employment
Please refer to "Conditions of Employment."
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You must meet the following requirements by the closing date of this announcement:
For Grades 9 THRU 11:
You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
- The experiencemayhave been gained in the public sector,private sector or Volunteer Service . One year of experience refers to full-timework; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; personal responsibility for at least a segment of the overall project. OR Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, statistics, operations research, engineering or technology management or in one or more of the fields identified above that required the development or adaptation of applications, systems or networks. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR At least 1 year of combined graduate education and experience as defined in paragraphs above.
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience that demonstrated an accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, assignments would show experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; adaptation of guidelines or precedents to the needs of the assignment. OR A Ph.D. or equivalent doctoral degree or Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree In computer science, information science, information systems management, mathematics, statistics, operations research, engineering or technology management or in one or more of the fields identified above and required the development or adaptation of computer of applications, systems or networks. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR At least 1 year of combined graduate education and experience as defined in paragraphs above.
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a bargaining unit position.
- - We offer opportunities for telework.
- We offer opportunities for flexible work schedules.
- A 1-year probationary period is required.
- Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Undergo an income tax verification and review of prior performance/conduct.
- Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Your application will be evaluated in the following areas: Requirements Analysis, Planning and Evaluating, Systems Testing and Evaluation, Technical Competence, Systems Life Cycle, Problem Solving, Customer Service, Technology Application. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, (i.e., A = Superior, B = Highly Qualified, C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) , you must receive a score of category B or better to be rated as “well qualified" to receive special selection priority.
To preview questions please click here .
Background checks and security clearance
Public Trust - Background Investigation
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents . Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
VETERANS' PREFERENCE DOCUMENTATION
If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15 , along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets .
Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.
EDUCATION DOCUMENTATION :
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page .
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.