Fulfillment Coordinator

Alto Pharmacy - San Francisco, CA


APPLY HERE: https://grnh.se/k3fhry1

At Alto, we use advanced technology and human empathy to improve a broken pharmacy industry into the modern era, and to make high-quality healthcare accessible to all. Our mission at Alto is to be the world’s most patient-centric pharmacy, where patients receive the care they deserve. We are building the best pharmacy for everybody, everywhere.

As a Fulfillment Coordinator at Alto, you will work closely with our Fulfillment Operations Team, which includes the dozens of couriers who deliver to our patients seven days a week, and you will interact with Altoids from other parts of the company as well. You need to enjoy working in a fast-paced environment and be able to be on your feet and moving throughout the day.

Projects and Tasks of the Fulfillment Coordinator:

  • Process prescription orders and package them for delivery- this is very hands-on and requires meticulous attention to detail considering the nature of the package contents.
  • Maintain full inventory and backstock inventory of all packaging and shipping supplies and materials (boxes, package inserts, cold chain supply items, etc.).
  • Maintain a tidy, organized and safe work environment. Our work is in the pharmacy and we need to maintain a very high level of cleanliness.
  • Directly support couriers on the road during delivery windows (12-3pm, 6-10pm, and 2-6pm), helping troubleshoot situations and escalating when necessary.
  • Support the Dispatchers in their daily activities - pulling routes for couriers, processing returned packages, and ensuring the courier team gets out on time every day.
  • Support daily office and pharmacy operations- you may work with our Inventory Manager to ensure we are always stocked on packing materials, our Office Manager on incoming deliveries and mail that needs to be sorted, or a Fulfillment Operations Manager on other small process improvement projects.

You are an ideal candidate if you:

  • Have previous experience working in a warehouse or in another fulfillment operations role at Alto or elsewhere.
  • Thrive in a fast-paced environment where you own your role from start to finish, and make decisions quickly and independently.
  • Are enthusiastic about building a positive culture in a dynamic team.
  • Are able to multitask while maintaining accuracy.
  • Are tech-savvy and quick to learn on computers and new software systems.
  • Believe in Alto’s mission and our company values of starting with empathy, leaving no patient behind, and being humble.

Other requirements:

  • Clean background check and drug screening
  • Proficient in English
  • Minimum education: High school diploma or GED
  • Generally, orders are small and easy to handle, but occasionally there are bigger orders that require lifting and moving
  • Ability to work mornings, evenings and weekends. Shifts are the following: Monday - Friday 9:30am-6:00pm, 10am-6:30pm, 1:30-10pm; Saturday-Sunday 11am-6pm. Full time, 37-40 hours/week depending on combination of shifts.

APPLY HERE: https://grnh.se/k3fhry1

Job Type: Full-time

Salary: $15.00 to $17.00 /hour


  • Inventory: 1 year (Preferred)
  • Warehouse: 1 year (Preferred)


  • High school (Preferred)