This position requires a Level Tier 4 BI Investigation Security Clearance.* Please provide your Security and Background Investigation Clearance Level.*
Concord Crossroads, LLC (C3R) is a Service Disabled Veteran Owned Small Business (SDVOSB) company. C3R provides expert solutions to the federal government in the areas Force Protection and Mission Assurance. C3R’s core strengths are supporting Anti-terrorism strategic planning and program management, physical security, Intelligence Operations and Analysis, Cyber-technology, Defense Critical Infrastructure Program management, Emergency Management, Biometric Security Program management, terrorism vulnerability assessment planning and execution, Training and Program Support Services, administrative personnel security and adjudication, and Operational Infrastructure Support. C3R is headquartered in Dumfries Virginia and is providing innovative solutions to federal agencies and on military installations both CONUS and OCONUS.
Provides personnel security administrative assistance in support of a Government Client. Responsibilities include administrative duties and security records management. Receives and reviews security clearance packages to ensure the packages are complete; makes contact with the originator in cases where documents are missing. Sets leads for the department as necessary to conduct required records checks, interviews, and polygraph results using the (CAVS). Serves as the primary point of contact regarding the status of pending clearances or questions concerning the security clearance investigation and adjudication process. Provides reports, as required, for status on pending or current investigations. Forwards official clearance determinations to the appropriate office; prepares official documentation concerning clearance granting or denial and maintains appropriate files to document actions taken and decisions on clearance requests.Reviews Personnel Security Questionnaires (SF-86 and SF-85P), verifies information submitted on applications contact subjects via approved methods to complete information on background investigation forms, inputs data from applications, retrieves data from credit bureaus, requests Local Agency Checks, reviews reports to determine criminal records or traffic violations, and prepares reports for adjudication recommendation.
Specific duties will include, but will not be limited to the following:
- Assist in the adjudication of personal background investigations for suitability for employment with the government and granting of a security clearance. This includes the drafting of summary sheets on the results of investigations for all assigned cases. In cases of derogatory information, the Administrative Security Specialist will draft a detailed evaluation of the adverse information to include serious issue cases. When the information is insufficient to make a recommendation regarding the disposition of a case, the Administrative Security Specialist will draft a list of recommended questions or lines of inquiry necessary so a recommendation can be made.
- Conduct routine subject interviews to verify information listed on statements of personal history or resolve items of derogatory information developed during the course of background investigations.
- Ensure that sensitive investigative data is handled and controlled in a secure fashion to protect the interest and safeguard the rights of the individual.
- Provide administrative support to other Personnel Security Specialist, Administrative Security Specialist, and the Program Manager in completing actions in support of the Personnel Security mission.
- Provide customer service support with regards to personnel security. Support includes but is not limited to the following: Processing security clearance requests, Waivers, Initiating e-QIPs and resolving e-QIP issues and questions, reviewing e-QIP packages and processing investigations to the Office of Personnel Management (OPM).
- Possess thorough knowledge of e-QIP, PIPS, CVS, NCIC, fingerprint card and live scan processing and, security databases.
- Analyze information and provide recommendations on waiver determinations.
- Manage the employee roster to include removing personnel that are no longer working, adding new personnel, adding clearance information, etc.
- Assist in conducting preliminary and final reviews of statements of personal history and related data prior to initiation of background investigation procedures.
- Review completed background investigations of individuals who would occupy positions where a determination of suitability for employment or access to classified information is required.
- Receive, sort, date stamp, and file incoming case documentation to be processed for adjudication
- Record daily statistics regarding all incoming case documentation.
Position Designation Tasks:
- Review all position descriptions, related Management Surveys and utilize OPM’s Automated Position Designation Tool to measure the degree of potential damage to the efficiency or integrity of the service from misconduct of an incumbent of a position and establish the risk level of each position and provide recommendations to federal personnel.
- Track all initiated and completed Position Designations, weekly, in a spreadsheet or other similar format approved by the COR.
- Effectively communicate verbally or in writing with managers to gain clarity orfield questions regarding the Management Survey or issues concerning the position under review.
Background Investigations & Related Support Activities:
- Successfully communicate via email, telephone and fax to personnel beingprocessed for investigation when required information is missing from their forms.
- Provide assistance to applicants and contractors when accessing e-QIP and completing the e-QIP forms and process.
- Perform investigative-related telephonic inquiries.
- Screen submitted investigative requests for all investigative levels for accuracy and completeness.
- Perform data entry and key verification for all investigative documentation and products.
- Process incoming and outgoing mail and process mailings of all correspondence related background investigation processing;
- Process an average of 475 discontinued and separated employees.
- Process unacceptable case submissions.
- Perform case scheduling and monitoring support.
- Perform case flow support and monitoring.
- Review case material from agencies to ensure all information is accurate and complete according to case entry guidelines.
- Identify and effectively communicate via email, telephone, and fax instructions to subjects of investigation to address incomplete or discrepant information.
- Assist WSD staff with day to day case maintenance and processing duties to include creating records in WSD’s Personnel Security Data Base and screening cases in E-QIP.
- Maintain a working knowledge of case screening requirements and required materials for various and differing investigative tier level products.
- Assist with the tracking of case status information.
- Assist with the processing and handling of case material receipts to include matching the receipts with the appropriate case and tracking unassigned piece.
- Will complete duties related to the preparation of investigative requests, screening of e-QIP submissions, creation of files both hardcopy and electronic, filing and tracking of investigative material or other administrative areas as needed.
- Identify and process reciprocity cases.
HSPD-12 PIV Related Tasks & Processes:
- Will serve as a PIV registrar and enroll all sponsored personnel for their PIV cards verifying all submitted ID documentation and refer to Security Officer as necessary, take fingerprints of enrolling individual, photograph each enrolling individual;
- Activate PIV cards as they are received.
- Notify and follow up with individuals who have not come in to activate their PIV cards.
- Change and Reset PINs for PIV cards.
- Update expiring certificates on personnel PIV cards.
- Re-enroll individuals for various reasons such as name change, email address changes, etc.
- Contact the USAccess Help Desk as necessary to resolve enrollment/activation issues.
- Answer incoming PIV questions via phone and email.
- Assist individuals with setting up appointments for the site or offsite “Open”USAccess Credentialing Centers.
- Assist in resolving PIV card problems by testing the card chip and coil.
- Participate in PIV inventory management of cards received and require redistribution.
- Must possess a High School Diploma.
- Must be a U.S. citizen and able to obtain and maintain a DoD Public Trust Clearance.
- Must possess working knowledge and one year of experience directly working with the Joint Personnel Adjudication System (JPAS), Case Adjudication Tracking System (CATS), Electronic Questionnaire for Investigations Processing (e-QIP), Defense Central Index of Investigations (DCII), Defense Employee Interactive Data System (DEIDS), Office of Personnel Management (OPM), Suitability/Security Investigations Index (SII), and Personnel Investigations Processing System (PIPS) personnel security applications/systems.
- Must possess one year of knowledge of badging equipment and systems.
- Must possess one year of experience with responsibilities for badging federal employees, contractors, and others as required.
- Must possess excellent written and oral command of English.
- Must possessexcellent customer service abilities and skills through the telephone and face to face conversation.
- Must have skill in utilizing word processing equipment and software, facsimile equipment, and financial, graphics, schedule application programs in support of the customer and clients, and general office needs.
- Must have successfully completed and attended GSA’s MSO Registrar and Activator training prior to the start date.
- Must have favorably adjudicated Tier 4 or equivalent and favorably adjudicated background investigation.
- Effective oral and written communication skills.
- Proficient in Microsoft Office Suite.
Knowledge, Skills and Abilities (KSAs):
- Ability to multi-task, pay close attention to detail, stay alert and focused, and coordinate and manage electronic security equipment.
- Ability to use computer software applications including, but not limited to Microsoft Word, Excel, PowerPoint, databases and email.
- Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision.
- Possess excellent oral and written communication skills.
- Ability to work independently with little or no supervision.
- Possess excellent typing abilities and the skill to prepare documents accurately with minimal errors.
- Ability to professionally interact with customers, colleagues, and command members at all levels; and to foster positive business relationships.
Job Types: Full-time, Contract
Salary: $55,000.00 to $62,000.00 /year
- PIV badging: 3 years
- Customer Service: 3 years
- fingerprinting: 3 years
- JPAS, CATS,e-QUIP, DCII, OPM, and PIPS: 3 years
- Administrative Security Assistant: 3 years
Required work authorization: