Host/Hostess - Austin

True Food Kitchen - Austin, TX (30+ days ago)3.8

Job Description

As the initial guest contact, the host/hostess sets the tone for the entire dining experience. The host/hostess plays an essential role in establishing a positive and lasting relationship with our guests by being warm and gracious upon arrival and during departure. The host/hostess plays a critical role in the guest experience by ensuring an expeditious and seamless flow of service through accuracy of quote/wait times. Greet guests and make them feel comfortable by establish a personal connection

Welcome/greet/thank guests upon arrival and departure to TFK standards
Make all our guests feel comfortable and let them know you’re there to personally take care of them
Knows regular guests by name, their preferences and special requests
Answer the phone promptly and with a smile
When on a wait, record guest’s information accurately, provide an estimated wait time, and seat accordingly
Accommodate guest seating preferences as often as possible without compromising the flow of service
Understand and adhere to all safety, sanitation and administrative procedures
Provides complete and timely communication to other staff members throughout the shift as necessary
Seat guests to TFK standards
Checks and maintains and keeps the front desk area clean, organized and with adequate supplies
Ensures entry, windows, and floors are clean and to sanitation standards
Understands and follows proper rules of hygiene and restaurant safety measures Qualifications

1-year experience in a high-volume restaurant preferred
Must be able to speak, read, write and understand the primary language(s) used in the workplace
Attention to detail, well organized and a desire to serve guests and enjoy working as part of a team
Must be able to accurately input information on paper or computerized system
Must be able to work in a fast-paced, loud environment and be able to walk or in a standing position for extended periods of time (up to 8 hours)
Must be able to work nights, holidays and/or weekends

Additional Information

We have a successful and professional work environment with opportunities for growth and a development program to get you to that next position in your career.

35% restaurant discount
Plenty of hourly team members to easily switch shifts with
Flexible schedule
Competitive wages
Opportunities to rapidly grow your career
Casual and fun work environment
We'd love to meet you in person.