To contribute to the work of the Admissions and Financial Aid Offices by 1) providing support for the execution of the communications and marketing strategies; 2) processing recruitment, selection, and financial aid materials; and 3) engaging in general administrative tasks to support ongoing operations.
As a member of the shared services team, the Admissions and Financial Aid Assistant/Communications Support performs a range of duties that varies with the changing priorities of Dartmouth’s admissions and financial aid annual cycles. In addition, the position assists the Associate Director for Communications with all aspects of the department’s website, including making edits to the site, maintaining webpages, contacting other departments for new information and updates, and monitoring web use via Google Analytics.
Skills & Knowledge
Acumen and strong interpersonal skills; collegial and service oriented demeanor.
Strong organizational skills and ability to respond appropriately to pressures, deadlines and frequent changes in priorities and schedules.
Ability to interact positively with a variety of people by telephone and in person.
Strong writing ability to compose comprehensive emails and strong verbal communication skills.
Competency with computer applications, familiarity with WYSIWYG functionality and strong typing skills.
Web proficiency to research the admissions, financial aid, and various campus websites to assist and direct callers quickly.
Willingness to work in a fast-paced environment with interruptions.
Ability to project a professional image and use proper telephone and e-mail etiquette.
Absolute accuracy and attention to detail.
Familiarity with social media and the ability to learn various platforms successfully.
Ability to work independently and as part of a team to meet goals and deadlines.
Must be able to maintain confidentiality.
Must be able to lift 25 pounds.
Commitment to diversity and to serving the needs of a diverse population.
Two years of relevant experience in customer service, information processing/data entry and/or administrative support.
Associates Degree, or the equivalent combination of education and work experience.
SEIU Level Not an SEIU Position FLSA Non-Exempt Employment Category Regular Full Time Department Contact for Cover Letter Ellen Parish, Senior Admissions Officer & Chief of Staff Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.