Account Collections - Customer Service Associate - E90S

Freedom Rides Auto - Seaford, DE (30+ days ago)


Account Collections / Customer Service Associate / Account Manager

Accounts Receivable – Collections – Customer Service Associate

About Us

Freedom Rides, a provider of affordable automotive leasing options for credit-challenged individuals, has recently opened a new showroom in Easton, Maryland. Due to this expansion, a skilled Account Collection / Customer Service Associate is needed in our Seaford location. We are a high touch, high show, high tech sales and service organization in the business of helping people.

Do you thrive in a great work environment with unlimited growth potential?
Are you an enthusiastic and trustworthy individual with a strong work ethic?
Do you have a desire to learn and win? ...
... Then our company is the right fit for you. Together we'll shape a stronger future for our company and your career success.

Freedom Rides Offers:
Excellent Benefits: Medical, Dental, Vision, Accident, Cancer, and Disability
401k Company Match
Excellent Vacation / Paid Time Off Packages
Excellent Benefits
Company Paid Training
Great people / Great place to work
Account Collections / Customer Service Associate Duties Include:

Collections
Skip Tracing
Insurance tracking
Scheduling service appointments
Assisting customers with collision claims
Managing repossessions
Taking payments
GPS tracking of vehicles
Light office duties including filing, sorting, inventory, and answering a multi-line phone system
General customer service and other duties as directed by the Office Manager

Account Manager Qualifications:
This is an extremely fast-paced, high volume, busy office. Ideal candidate will be a multi-tasker who is capable of working in such an environment, and who can achieve results with minimal supervision.
Must be computer literate with proficiency in Microsoft Office and the ability to easily learn other software as needed.
Ability to maintain a professional, positive, and respectful demeanor at all times with customers while on the phone or in person is absolutely essential
Ideal candidates will have prior experience in the collections field, as well as a strong background in account management and customer service.
Prior experience or knowledge of automobile insurance and the claims process is a plus.
High School Diploma / GED required
Must have a current, valid driver's license
Trustworthy, dependable, and reliable
Professional appearance and work ethic
"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."