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Clerk III (Customer Service-Receptionist)
Montgomery County Animal Services -
Porter, TX
Job Details
Full-time$15.69 an hour
Benefits
  • Dental insurance
  • Health insurance
  • 401(k)
  • Employee assistance program
  • 401(k) matching
Qualifications
  • Writing skills
  • Customer service
  • Clerical experience
  • High school diploma or GED
Full Job Description

TO APPLY FOR THIS POSITION, ALL APPLICANTS MUST GO TO THE JOB OPPORTUNITIES PAGE ON THE COUNTY WEBSITE WWW.MCTX.ORG TO DOWNLOAD A COUNTY APPLICATIONS. APPLICATIONS CAN BE SUBMITTED VIA EMAIL, FAXED 936-788-8396 OR HAND DELIVERED AT 501 N THOMPSON, STE 400, CONROE, TX 77301.

JOB POSTINGS AND APPLICATION AT: https://mctx.org/departments/departments\_g\_-\_j/human\_resources/job\_opportunities.php

PLEASE DO NOT MESSAGE OR EMAIL THROUGH INDEED.

  • Must have high school diploma or equivalent
  • General office/Clerical experience
  • Customer service experience
  • Ability to work well with the Public, in person and/or by phone, by writing or email
  • Ability to effectively communicate verbally and in writing
  • Ability to work well under pressure with constant interruptions
  • Bilingual English/Spanish preferred
  • MUST be a Team player, able to work in a fast-pace environment and multi-task
  • Compassion for animals, comfortable working in shelter environment & willing to accommodate animals in the work place
  • Knowledge of animal breeds and behavior helpful
  • Willingness to cross-train and accept additional duties as assigned
  • Able to meet attendance requirements and work any schedule as assigned
  • Assist clients with companion intake, adoption and/or reclaim processes
  • Facilitate client/companion interactions to ensure a safe and pleasant experience
  • Complete adoption agreements, microchip registration forms, provide and discuss medical history
  • Assist clients with completing necessary and required documents
  • Answer telephone calls promptly and courteously, providing accurate information
  • Responsible for incoming financial transactions
  • Complete all necessary forms and data entry to process adoptions while keeping an eye to detail
  • Complete timely and accurate computer data entry, ensure data integrity using both paper and computer based filing systems
  • Responsible for accurately closing and balancing cash drawer
  • Ensure the lobby and work stations are kept clean, orderly and maintained daily
  • Operate and maintain general office equipment and report equipment or supply needs
  • Must be able to work with any and all animal breeds
  • Any other duties as assigned

After receiving a conditional offer of employment, applicant must pass a drug screen (1/2 cost = $20.00, responsibility of applicant) and may need a physical agility test (1/2 cost = $22.50, responsibility of applicant) before becoming an employee of Montgomery County.

TO APPLY YOU MUST DO SO ON THE MONTGOMERY COUNTY WEBSITE: www.mctx.org

https://www.mctx.org/departments/departments\_g\_-\_j/human\_resources/index.php

All applications must be on the Montgomery County application form. Completed applications can be emailed to the email address at the top of the application.

https://cms1files.revize.com/montgomerycountytx/Post-Animal%20Shelter-Clerk%20III%20FT-11.1.21-Revised.pdf

You must FIRST take the Montgomery County Clerical Test and pass with the required scores before you can submit an application for this position.

\*A VALID PICTURE ID IS REQUIRED TO TAKE CLERICAL TEST!

TEST TYPE & SCORE REQUIREMENTS FOR THIS POSITION:
Testing Location: Commissioners Court Building 501 N. Thompson, Suite 204 Conroe, TX 77304

Typing: 35wpm
Admin: 70%
Math: 70%

NOTE:
No appointment necessary, testing is administered on a walk-in basis. Limited testing stations; first come, first served.

Testing Days/Time: Tuesdays, Wednesdays and Thursdays at 8:30a.m. only. \*No testing on county holidays

Job Type: Full-time

Pay: $15.69 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekend availability

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: One location

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