Lowe's Care Nurse

Lowe's Inc. - Mooresville, NC3.7

Full-timeEstimated: $65,000 - $82,000 a year
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PURPOSE OF ROLE:
The Care Manager is an office-based telephonic medical case management position with emphasis on early intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment. Assessment and intervention, including psychosocial factors, for catastrophic and complex cases on workers' compensation injuries. Responsible for ensuring that employees receive appropriate treatment and/or assist claim examiners in managing medical treatment to an appropriate resolution.

RESPONSIBILITY STATEMENTS:
Manage an assigned caseload of medical workers’ compensation case
Empower the employee with the tools to make informed decisions on their treatment options and set recovery expectations
This position will be responsible for evaluating factors requiring judgment and problem-solving; promote return to work
Work productively and in cooperation with internal and external personnel on a consistent basis
Educate claims examiners and human resource staff on medical issues
Team work for claims resolution
Ability to apply for professional licenses in assigned states as required
Pursues self-development and effective relationships with others by organizing resources and information; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; displays high level of effort and commitment towards performing work and demonstrates responsible behavior

REQUIRED EDUCATION/EXPERIENCE:
Bachelor's Degree in Nursing with 1 year of Clinical experience; or Associate's Degree in Nursing with 5 years of experience in a clinical position
3+ years of experience as a Case Manager or Utilization Review Nurse in worker’s compensation
Strong communications skills along with the ability to work well cross- functionally within the company, medical providers and third party vendors
3+ years of experience required with Nurse Case Management Software, along with Microsoft Office Unrestricted RN license in home State
CCM, CRRN, CDMS, COHN or certification eligible

PREFERRED EDUCATION/EXPERIENCE:
Demonstrated experience in crisis management, coaching, educating and negotiating

About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 18 million customers a week in the United States, Canada and Mexico. With fiscal year 2018 sales of $71.3 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ approximately 300,000 associates. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports its hometown Charlotte region and all communities it serves through programs focused on safe, affordable housing and careers in the skilled trades. For more information, visit Lowes.com.