Petal Animal Clinic is seeking an outgoing, highly motivated Love at First Sight team member with exceptional people skills to join our Love at First Sight team
WHAT ARE THE DUTIES OF A LOVE AT FIRST SIGHT TEAM MEMBER?
As a Love at First Sight team member you will continue to establish excellence in pet healthcare by:
Answer multiple telephone lines with proper Petal Animal Clinic greeting, in a cheerful tone; answer inquiries on telephone about pets in the center
Directing phone calls to proper team members and ensuring messages taken are followed through
Accurate filing of Love at First Sight patient records
Learn and utilize Cornerstone veterinary software for invoicing
Work closely and respectfully with other team members in the veterinary practice to ensure a positive client experience
Organize and maintain cleanliness in Love at First Sight
Educate pet owners about Petal Animal Clinic services and products according to the standards of Petal Animal Clinic.
WHAT SKILLS DO I NEED?
At Petal Animal Clinic, we strive to exceed our client's expectations by providing excellent service. Skills you would need for this position are:
Excellent customer service skills both written and verbal
Love people as much as you love pets
Available to rotate shifts on weekends and holidays
Applicants should be available for shifts during 6:00 a.m. - 6:00 p.m. (shifts are 6:00 a.m. - 12:00 p.m. and 12:00 p.m. - 6:00 p.m. rotated between team members)
Access to internet to receive schedule and communication emails from Petal Animal Clinic
Able to move from sit to stand frequently. Be able to lift up to 40 pounds.
Be a career minded individual looking for a profession in veterinary customer service
Preferred skill is previous veterinary experience, however, it is not required
WHAT OTHER THINGS DO I NEED TO KNOW?
All applicants must be authorized to work in the United States now and in the future
Hourly pay is commensurate with experience
The work schedule can be demanding: opening shifts, closing shifts, weekends, and holidays
Dependability and being flexible is essential
Benefits such as medical insurance, vacation, and retirement is available for full time team members
Upon conditional offer of employment, you successfully complete a drug screen and background check