Job Title
Vice President, Solutions
Job Description Summary
The Vice President of Solutions is responsible for the creation and maintenance of the catalog of services and solutions offered by C&W Services as well as for solution design as part of engagements with clients and prospects.
Additionally, the role is responsible for identifying, centralizing, and validating all service and solution innovation in order to deliver consistent value enhancement both to clients and to the organization. Through the Solutions Architecture team and the Solutions Management & Innovation team the VP of Solutions will ensure a continuous loop process for cataloging, enhancing and delivering consistent value-centric solutions. This will require a strong focus on process development and iterative improvement.
The role will be ultimately responsible for the strategic and tactical approach of both teams. Key results will focus on delivering value through configuration of new/existing solutions while leveraging custom offerings only when essential. In parallel, there will be a strong focus on driving solution innovation aimed at increasing client value and decreasing operational cost.
Job Description
Responsibilities
-
Lead the C&W Services Solutions teams comprised of Solutions Management & Innovation and Solutions Architecture
-
Responsible for all strategic plans and initiatives aimed at delivering key goals and KPIs
-
Responsible for driving talent acquisition and employee experience in order to build a highly engaged strong and nimble team
-
Work with team Directors to ensure processes are well defined, playbooks are in place and teams follow an iterative playbook approach
-
Work closely with leaders within Business Development, Marketing, Pricing & Risk, Technology, Proposals and Operations to ensure efficiency and continual value delivery throughout the prospect/client journey
-
Identify, negotiate and onboard potential solution partnerships to fill gaps within CWS’s offerings working with the Technology organization to ensure alignment
-
Responsible for identifying though leaders both internal to the Solutions team as well as within C&W Services and Cushman & Wakefield in order to ensure the highest value inputs into the solution definition and solution design process
-
Responsible for the creation and ownership of an innovation program – ensuring that ideas/examples can be captured from all areas within CWS in order to build out company-wide innovations
-
Interact directly with high value prospects and clients to ensure the delivery of thought leadership, innovation and overall value through our approach to services and solutions
-
Responsible for defining team metrics with a focus on CPI/KPI scorecards – highly focused on accountability and delivery
Background & Experience
-
Experience building and managing a team
-
Experience working directly with clients/prospects in a consultative setting
-
Demonstrated ability to work in a fluid and dynamic environment
-
Minimum of 10 years of experience in solution design or similar
-
Experience building a team
Qualifications and Technical Skills
-
Problem solver
-
Collaborative management style
-
Consultative approach to client/prospect engagement
-
Design Thinking or First Principles mindset with a highly analytical approach
-
Experience solutioning people-based service offerings (consulting, legal, janitorial, maintenance, engineering, etc.)
-
Excellent interpersonal skills
-
Champions diversity and creates an environment of inclusion
-
Possesses a growth mindset and works with positive intent
-
Promotes continuous improvement, embraces change and is a change agent
-
Commitment to interpersonal effectiveness
-
Experience designing and working with playbooks
-
Knowledge of Janitorial and/or Maintenance services a plus
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $222,785.00 - $262,100.00
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.
