Full Job Description
Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.
A part of an eyewear industry leader, Luxottica, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world.
We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.
The Retail Sales Associate sells products and provides optimum customer service. Contributes to the store’s success by building and maintaining a strong client following.
MAJOR DUTIES AND RESPONSIBILITIES
Cross sells Oliver Peoples’ products to customers by demonstrating knowledge of the brand and basic optical principles.
Provides optimum service level to every customer.
Displays knowledge of the Brand, warranties and options offered by Oliver Peoples to all customers.
Connects and develops strong relationships with clients in order to build and maintain a strong client following.
Maintains extremely high standards of sales and service, visual and merchandising elements.
Stays current on product knowledge and fashion trends in order to be the authority for the client and drive sales and meet the client’s needs.
Maintains the Flagship/Store’s presentation standards both on the sales floor and in the back office.
Understands and supports all brand policies and procedures.
Miscellaneous in-store duties as assigned.
2+ years selling high-end optical/eyewear or luxury products
Selling; excellent communication and customer service skills
Able to speak clearly and understandably; hear communications by telephone and in person
Ability to multi-task
Punctual - must be reliable
Attention to detail
Ability to maintain highest degree of confidentiality at all times
Takes initiative in self-development
Performs well under time or workload pressure
Organization. - keeps on schedule
Performs work in a fashion that others can pick up where left off
Ability to learn
Fosters and promotes a cohesive team
Practicality - applies information available in a sensible way to function in the job
Questioning - ability and willingness to orally seek out information in order to complete work in an effective and accurate manner
Organizational awareness - understands the effect and implications of decisions on other components of the organization
Treats each member of the team with professionalism and respect – is a team player Exemplifies the brand’s retail vision, mission and values; celebrates wins; leads by example
A two-year degree or equivalent work experience
Proficient in Ciao POS
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner).
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.