Full Job Description
Join the thousands of innovators, advocates and forces who are making an impact every day at one of the biggest footwear brands in the world. Whether you love to connect with consumers on the retail floor or want to drive our award-winning powerhouse in new directions, the SKECHERS team is the place to be. Learn more about our brand at skx.com.
Responsible for the activities that support the Company’s Sales Audit processes. This includes ensuring all sales data is properly reported in the Company’s ledger; retail store deposit accounts are accurate; and assisting the various stakeholders (stores, accounting, loss prevention, etc.) in issue resolution relating to credit card, gift card and cash sales transactions. This individual must exhibit strong analytical and problem solving skills, and have effective written and oral communication skills.
Essential Job Results-
Reconciliation of point of sale transactions for the US and international operations and investigating/correcting any errors
Completing end of day/end of period sales audit functions
Managing the retail store credit card chargeback/retrieval process, including investigating and responding to all credit card chargeback issues
Being a point of contact for our store associates on issues relating to sale transactions (cash, credit card and gift cards)
Running daily/monthly reporting used in various reconciliation processes
Liaising with stakeholders throughout the company including store associates, Accounting, Finance, Loss Prevention, and IT
Other duties as assigned
Ability to make sound decisions to resolve customer and store inquiries
Strong verbal communication skills, including telephone etiquette; ability to diplomatically resolve challenging customer situations
Strong written communication skills; ability to be clear and concise via email
Ability to multi-task, work independently and have strong analytical and problem-solving skills
Strong organizational skills
Education and Experience-
Bachelor’s Degree in a Finance/Accounting Discipline or relevant industry experience
Minimum two years of experience in Sales Audit/Accounting/Internal Audit/Retail Point-of-Sale
Experience with relevant software (Aptos Sales Audit preferred); proficiency in Excel required
Minimum two years of experience in an analytical role
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times. The employee is regularly required to lift a 35 - 40lb dress form for garment evaluations.