Full Job Description
Note: By applying to this position your application is automatically submitted to the following locations: San Francisco, CA, USA; Mountain View, CA, USA
Bachelor's degree or equivalent practical experience.
7 years of relevant experience.
3 years of experience in people management and hiring, mentoring, and retaining talent across global locations.
Experience using data and technology to solve complex business challenges.
Experience working with internet technologies and related policy and regulatory environments.
Experience working with a broad array of cross-functional stakeholders, influencing, and consulting.
Knowledge of the technology sector and key policy challenges affecting the internet, including intellectual property, free expression and online safety.
Ability to translate complex challenges into simple and clear language.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
Legal Removals handles requests from users and governments around the world to remove potentially illegal content from Google products. Some of the types of issues we handle are: Right to be Forgotten, GDPR Right to Erasure, DPA requests, Violent Extremism, Defamation, Privacy, Requests under local law, etc. We create the legal removals policies, analyze the requests, create more efficient operations, and educate the company and the world about what we see.
As a Policy Specialist Manager, you will lead a team of policy specialists responsible for setting a strategy for Legal Removals’ engagement with product areas and for influencing cross-functional stakeholders to prioritize the team’s needs. This may include developing and launching policies and processes to implement and scale requirements from new and upcoming legislation regarding content moderation.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Manage other team members, support, and motivate team to achieve high quality results.
Analyze policy and legal challenges facing technology platforms and make recommendations on how to address them. Resolve high-profile policy escalations from users, governments, and internal stakeholders.
Collaborate with cross-functional teams for a variety of Google products to ensure legal policy analysis and recommendations consider all teams’ perspectives.
Collaborate with Product Managers, Trust and Safety teams, and Engineering to influence product decisions and prioritization and improve user experience for policy-related challenges.
Review or be exposed to sensitive content.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.