- Operating Systems
- IT Experience
Please make sure to read the job posting in its entirety as it reflects both the University roles and responsibilities, followed by the specific description.
4445203 IT Services Fin & Hr Appl
About the Unit
This is your opportunity to join the University of Chicago – a global leader in research and education. You will be working with an excellent team of technologists supporting an international community of scholars whose work transforms the way we understand the world, advancing fields of study, and often creating new ones. We are seeking a strategic leader in research computing to join Information Technology Services, the University’s central IT organization. ITS supports the University’s research community with world-class data centers, high-speed networking, cloud computing partnerships and collaborations with peer institutions.
Responsible for the design, implementation, and maintenance of new and existing applications, systems architecture, and network infrastructure. Ensures operation and security of all servers and networks. Configures, installs, maintains and upgrades applications and hardware for the organization's infrastructure and for end-user devices.
Career Track and Job Level
Provides hands-on maintenance for production servers. Installs, configures, and maintains operating systems and utility software, using best practices and professional standards. Recommends, installs, and maintains appropriate levels of hardware and software firewalls associated with specific server implementations. Designs, scales, and builds automated approaches across all stages of infrastructure development. Continually improves automation of services, monitoring, alerting services, and resiliency. Provides tooling to all of development, operations and infrastructure, patch and maintain Windows and Linux servers. Actively participates in the design and development of products and projects.
P4: Requires specialized depth and/or breadth of expertise. Interprets internal or external University issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead cross-functional or divisional teams or projects.
The job uses specialized knowledge and breadth of expertise to design automated, scalable, and rapidly deployable solutions to infrastructure development and server configuration. Leads installation, configuration, and maintenance of operating systems. Uses best practices and systems knowledge to monitor and alert systems, utility software, and firewalls. Guides maintenance for production servers as well as Windows and Linux servers.
1) Solves complex problems to configure, install, upgrade, and maintain server applications and hardware. Works to safeguard the integrity of computer software. Implements operating system enhancements to improve the reliability and performance of the system., 2) Guides the administration of operating systems, maintains security, and implements backup procedures for the organization's information systems and peripheral equipment, such as servers, desktops, printers, and storage devices., 3) Provides expertise in planning and installing necessary patches and upgrades for servers and their associated storage, network, communications, and peripheral sub-systems. Installs and maintains an appropriate level of intrusion detection, monitoring, and auditing software as required., 4) Tracks compliance and maintains documentation for hardware, software, and service inventories for management reports., 5) Performs other related work as needed.
1) This position is intended to serve as a strategic leader in ITS to build relationships with the University research community, understand their needs, develop and support research computing strategy to meet these needs with current and emerging technologies, and mentor and lead ITS staff to design and implement the strategy.
2) As the Research Computing Architect, you will be responsible for cultivating relationships, developing new offerings, and play a leadership role in ITS to help our staff provide the best possible service to advance the University’s research strategy and mission.
3) Working with all IT functions, our researchers and institutional leadership, you will elicit requirements, champion standards, and provide assistance for the implementation of major research technology initiatives, and help develop secure, reliable, and scalable solutions.
4) You will also have the opportunity to collaborate with national and global peer communities and industry leaders to assess business and technology trends and develop strategies to advance our institution.
5) Campus Outreach (40%); establish relationships with researchers and research administrators to understand their current and future needs.
6) Engage with research teams and serve as a resource and partner in grant proposals.
7) Support campus initiatives such as the University of Chicago Cyberinfrastructure Alliance (UCCA) to support collaboration among researchers.
8) Architect and Design Solutions (20%); research and evaluate emerging technology trends across disciplines.
9) Participate in community peer group sand work with key technology providers.
10) Support proof-of-concept and pilot projects with diverse stakeholders to develop a broad understanding of the technology landscape.
11) Collaborate with technologists and researchers to build solutions to support the University’s research enterprise.
12) Strategy Development (20%); work with campus leadership and ITS architects to develop research computing technology strategies and roadmaps to support them.
13) Leadership (20%); work with CTO leadership to identify staff to support research computing initiatives.
14) Provide coaching and mentoring to develop team members.
1) Respect: valuing differences, encouraging open dialogue, championing diversity and inclusion.
2) Instilling Trust: gaining the confidence and trust of others through honesty, integrity and authenticity, empowering individuals and cultivating collaborative relationships.
3) Acting with Transparency: communicating effectively, explaining why decisions are made, clarifying expectations.
4) Balancing Stakeholders: anticipating and balancing the needs of multiple stakeholders.
5) Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
6) Action-Oriented: taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
7) Plans and Aligns: planning and prioritizing work to meet commitments aligned with organizational goals.
8) Organizational Savvy: maneuvering comfortably through complex policy, process and people-related organizational dynamics.
9) Manages Ambiguity: operating effectively, even when things are not certain or the way forward is not clear.
1) Standard office environment.
1) Ability to sit for short or extended time periods.
2) Ability to stand for short or extended time periods.
3) Ability to bend, crouch, or stoop.
4) Ability to extensively use computer.
5) Ability to make repetitive wrist, hand, or finger movements.
Education, Experience, and Certifications
Minimum requirements include a college or university degree in related field.
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
1) Bachelor’s degree in Information Technology or related field.
1) Minimum seven years total work experience in related field (e.g. building or supporting research-focused cyberinfrastructure, etc.).
2) At least five years of experience in facilitation of high-performance research.
3) Track record of leadership in regional and national collaborations supporting advanced networking, cyberinfrastructure, etc.
4) Experience preparing or collaborating on research grant proposals.
5) Experience supporting university research groups or teams.
Technical Knowledge or Skills
1) High Performance Computing (HPC) resource scheduling.
2) High Throughput Computing (HTC).
3) High Performance Networking.
4) Modern Network Architectures and Technologies.
5) Modern Storage Environments.
6) Modern Research Tools.
7) End-to-End Network Performance.
8) Cloud Technologies Architectures and Strategies.
9) Produce reports on research activities as requested.
10) Support UChicago cyberinfrastructure alliance (UCCA) and drive deliverables.
11) Develop and maintain campus cyberinfrastructure service catalog.
12) Build and maintain relationships with key research groups on campus.
13) Represent ITS and the University in the national research and education community.
14) Collaborate on or prepare grant proposals directly or indirectly in support of research.
15) Act as technical liaison with affiliated laboratories (Fermi, Argonne, Marine Biological Laboratory).
16) Review science DMZ user applications.
17) Provide guidance and strategy for research network (science dmz).
18) Establish and verify budget projections.
19) Participate in regular capital budget planning discussions.
20) Ability to troubleshoot all aspects of the above.
2) Cover Letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
Depends on Qualifications
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
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