Type of Position: Full-time position
Work Time: Monday thru Friday - 8 am to 5 pm
Location: Kissimmee, FL 34741
Process product orders collected from the telephone conversations with both clients and outside sales team.
Communicated via phone and e-mail with clients, outside sales team and vendors to complete order fulfillment process.
Gain basic product knowledge to properly assist clients with product SKU and Model number selection that is better suited for their needs.
Follow up with customers regarding past orders and future order needs.
Make outbound calls to clients to collect data that would allow for better marketing practices for both existing and new product lines.
Must be a people person
Great Personality and ability to connect and build a relationship with repeat phone callers.
Excellent English speaking, reading and writing skills
Ability to follow instructions
Bilingual is a plus
Honesty and confidentiality
Organized and capable of prioritizing workload
Self-Initiative and capable of working in a self-management environment
Quick learners and capable of being self-taught on new computer applications
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Previous knowledge of order management systems such as Microsoft Dynamics, SAP, Etc. is a plus.
Company offers, access to full benefits package (including medical, dental, vision and 401K), and personal time off (PTO). For immediate consideration please send your resume and salary requirements. Utilize this web portal for applications.