As the Shift Leader, you'll enjoy plenty of work-related perks such as company medical benefits, provided uniforms, meal discounts, and advancement opportunities. This position is an entry-level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career.
The ideal Shift Leader is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Supervisor is willing to lead a team during each shift and help train team members.
As the Shift Leader, some of your responsibilities may be to:
Train, monitor, and reinforce food safety procedures and safe working procedures
Manage food and labor costs
Execute company policies and procedures
Monitor inventory levels
Provide proper training for team members
Anticipate and identify problems and initiate appropriate corrective action
Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
Report directly to the Assistant Managers and General Manager
The Shift Leader will maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team.