Are you passionate about helping people and looking for a rewarding career with a supportive team? American Vintage Home, an award-winning heating, cooling, and plumbing company, has been serving the North Shore and Chicago for over 30 years. We are seeking a dedicated Administrative Support Specialist to join our growing team.
Responsibilities:
- Perform data entry tasks including registering equipment, signing up for rebates, and applying for permits online or in person
- Follow up with teammates and customers to ensure all necessary steps are completed for job starts, equipment registration, permit applications, rebate sign-ups, etc.
- Close jobs by verifying all necessary items and inputting information
- Contact customers to ensure they received excellent service and collect final payments if needed
- Schedule final walkthroughs by coordinating with teammates and customers
- Act as backup dispatcher
- Complete additional tasks as needed
Qualifications:
- Efficiency and urgency in completing tasks
- Strong data entry skills
- Confidence in following up with teammates and customers
- Availability to work Monday - Friday, 7 AM - 5 PM
- Must have reliable transportation for occasional trips to handle permits in person at village offices
Benefits:
- Health, dental, and vision insurance (100% of premiums paid for employees, 90% paid for family)
- Paid Time Off (PTO): 5 days in the first year, 5 additional days thereafter
- Paid Holidays: 6 paid holidays plus your birthday
- Opportunity for Advancement: Grow your career with us as positions become available
- Ongoing Training and Education: We invest in your professional development
- 401k with Company Match: Secure your financial future
- Family Atmosphere: We truly care about our team and customers
Job Type: Full-time
Pay: $22.00 per hour
Expected hours: 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
- No nights
- No weekends
- Overtime
Work Location: In person
