Under the general supervision of the Finance Director, carries out duties for utility billing, accounts payable, purchasing, and customer service.
Essential Job Functions
Answer, research and route inquiries from vendors pertaining to accounts payable
Answer phone calls and e-mail messages from residents and commercial customers pertaining to utility billing
Prepare daily cash deposits
Administer and reconcile data for water meter readings
Post web, phone, and daily cashiering payment batches
Switch out cash tills for customer service and court clerks
Acts as relief for front desk
Process payments for utility bills, permits, and other related transactions
Balance daily cash till
Generate and complete utility customer service orders
Administer utility customer accounts
Maintain utility, cashiering, and AP documents
Provide AP support to other department admins
Process Open Records requests
Performs other duties and carries out special projects as needed
Sits for extended periods of time typing, filing, or inputting data on personal computer; safely lifts, holds and carries up to 30 pounds of computer paper or office supplies; reads difficult source documents and computer screens.
REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES:
High school diploma or the equivalent. Must possess a valid Texas Driver’s License.
Minimum 3 years of experience in utility billing. Proficient in Microsoft Suite, Incode 9 or 10, or other Financial/Utility Management Software.
Any equivalent combination of experience and education that provides the required knowledge, skills, and abilities.