Information Technology Consultant

California State University - Northridge, CA4.4

Job ID: 7886

Job Title:
Information Technology Consultant

Appointment Type:

Time Base:

Date Posted:October 31, 2018 Closing Date:
Open until filled

Benefits Link:
CSUEU (Unit 2, 5, 7, 9)

Link to Apply Online:

Campus Employment Homepage:

Information Technology Consultant (JID 7886)
Science & Math/Technology
Full-Time / $3470 - $4179/mo.

CSUN's Commitment to You
CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.

About the University
One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

About the College
The College of Science and Mathematics (CSM) consists of five departments (Biology, Geology, Chemistry, and Biochemistry, Mathematics, Physics and Astronomy). Each offers Bachelors and Masters Degrees; has close to 3,000 majors and employs about 250 faculty and staff, has an annual operating budget close to $20M and generates $10M annually in grant support; occupies four three story buildings and one four story building; maintains a large inventory of specialized scientific equipment, including electron microscopes, NMR spectrometers, mass spectrometers, DNA sequencers, PCR instruments, and servers; NSF ranks CSUN in the top five out of 550 similar universities for sending students on to PhD programs in science and engineering. Additional information about the college is available at htt://

Major Duties
Under general supervision, the Information Technology Consultant is responsible for consultative technology support and services for a variety of academic areas and departments including Faculty, Staff and Students in the College of Science and Mathematics. The incumbent consults Faculty, Staff and Students to discuss their technology needs; provides recommendations and suggestions along with research and implementation of effective technical solutions to computing problems; researches the market for the technology needs of the colleges; purchases technically efficient and cost effective products; maintains inventory; assists in developing required internal college/department IT practices and processes (such as use of computing labs, software installation requests, IT equipment purchase etc.); serves as the principal liaison between the College and IT; and is responsible for website maintenance. Responsible for providing technical support for computers, servers, peripherals, research labs, printers, classroom technologies, and checkout equipment; installs, configures, maintains and troubleshoots software, hardware in college's multiplatform (MAC OS X, Windows, LINUX/ UNIX) computing environment; utilizes Symantec ghost, MDT, SCCM, JAMF, Acronis, deploy studio to facilitate deployment and configuration of computer labs; coordinates lab scheduling; manages Active Directory Organizational Units, Users and Objects, and Group Policy Objects (GPOs); applies security patches and updates; helps the faculty/staff/students with software installations and support; provides support services for ssh, VSFTPD, SMB, NFS, APACHE; and performs other duties as assigned.

Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree (BS) in Computer Science & Engineering. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Equivalent to six months of full-time computing experience which includes knowledge of relevant hardware, software, maintenance, and user support.

Knowledge, Skills, & Abilities
General working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems; installation of various software applications; basic understanding of networks, data communications, and multimedia systems. Functional knowledge of: Microsoft Windows, Mac OS, LINUX/ UNIX, Microsoft Windows Active Directory; Microsoft Windows Active Directory server 2003, 2008 & 2012; Organizational Units (OUs); Group Policy Objects (GPOs); standard desktop software ( Microsoft Office, Adobe etc.,); email clients (Outlook, Thunderbird, Mac mail etc.,); browsers; ticketing systems (EBsuite); imaging tool and software ( Symantec Ghost, MDT, SCCM, Acronis and JAMF); and remote desktop management applications; Knowledge in software programming, shell scripting and ability to use essential languages/ programs like HTML, XML, PHP, jQuery, python, Flash, SQL etc., effectively. Some experience with virtual machines and mobile devices; understanding and experience with managing inventory, useful life, and purchasing of equipment. Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; communicate effectively both orally and in writing; make presentations; conduct meetings; develop and/or provide user training; maintain high standards for customer service and teamwork; prioritize and manage projects; and establish and maintain cooperative working relationships with students, faculty, staff, and administration.

Pay, Benefits, & Work Schedule
The university offers an excellent benefits package.

The salary range for this classification is: $3470 - $6486 per month.
The anticipated HIRING RANGE: $3470 - $4179, dependent upon qualifications and experience.

HOURS: Full Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday.

REG: This is a Regular position with a one-year probationary period.

General Information
This position is a sensitive position as designated by the CSU.

A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

How To Apply
Candidates should apply by completing the CSUN on-line application utilizing: link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.

Applications received through November 13, 2018 will be considered in the initial review and review of applications will continue until position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process, please visit the link below:

Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ext. 2101.