- Time Management
- Customer Service
NOTE : This role can be worked remotely from anywhere in North America
FIS is seeking a talented individual to join one of our Account Teams as a Programmer Analyst Senior. A skilled programmer with experience in banking or financial applications is needed. Experience with the FIS Systematic Customer Information System (RM) application is highly desired. Experience and knowledge of other FIS Systematics applications will also be considered. The Programmer Analyst Senior position works closely with the client, business analysts, and other FIS programmers to understand the customer's business requirements and develops quality solutions to meet the bank's business needs. Responsibilities include working in a team environment on small to large complex projects that require analysis and research, frequent communication with customers and peers, and strong problem resolution skills.
GENERAL DUTIES & RESPONSIBILITIES:
Analyzes requirements, and translates business requirements into product designs.
Develops program logic for new programs or analyzes and modifies logic in existing program.
Code, test, debug, document, maintain and successfully implement improvements or enhancements to software applications.
Develops and implements technical design solutions which meet business and system objectives and minimize impact on operations.
Align technical design solutions with business and IT strategies that comply with the organization's architectural standards and goals.
Suggests technical alternatives and improves/streamlines processes and systems.
Demonstrates an understanding of FIS systems and the financial services industry.
Conducts planning, analysis and forecasting activities to plan projects and tasks.
May provide leadership and/or guidance to other technical professionals.
Provides software application support. Includes day and night call responsibilities.
A Bachelor's or Master's degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.
SPECIFIC KNOWLEDGE, SKILLS & ABILITIES:
5+ years of experience supporting one or more of the FIS Systematic Customer Information System (RM) application.
Experience or knowledge in any of the FIS-Systematics Applications will also be considered. Customer Statement (SC), Tax Reporting (TX), Architecture Systems (TS/GN), Integrated Monetary Processing and Control System IMPACS (IM), Certification Tracking (HX), Intersystem Transfer (IT), and Savings Time (ST).
Be well versed in the use of various IBM Mainframe technologies: IBM zO/S MVS environment, TSO/ISPF, COBOL, DYL280, VSAM, CICS, JCL, and CA Workload Automation ESP.
Exhibit solid analysis, decision-making, and problem solving skills.
Ability to assess requirements, alternatives, and risks/benefits for low-to-large complex projects
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Excellent customer service skills that build high levels of satisfaction with internal and external customers
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Willingly shares relevant technical and/or industry knowledge and expertise to other resources
Excellent problem-solving, team, and time management skills
Develops large and/or complex solutions that require analysis and research.
Works on multiple projects simultaneously as a team member, a project leader, or frequently as a subject matter expert.
Works on projects and issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments.
Works under minimal supervision on complex projects with latitude for independent judgment.
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here: www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.