Description
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.
Responsibilities:
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Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
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Oversee security of inventory and cash revenues.
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Orient, train, and coach new team members as per department guidelines.
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Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
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Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
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Perform routine competency checks on associate performance with appropriate follow-through.
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Conduct and document service recovery on all customer complaints as per operational guidelines.
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Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
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Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
Qualifications
- HS Diploma/GED preferred.
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2 years relevant experience required.
Licensure, Certifications, and Clearances:
Obtain SERV safe or Professional Food Safety Manager Certification within 6 months of hire date.
Clearances must be dated within 5 years:
U PMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC's COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
