Corporate SE - West Region

Rubrik - Palo Alto, CA (30+ days ago)


The Rubrik Technology Innovation and Demo Lab is evolving to become more than just a global platform for pre-sales product demonstrations. It is expanding to serve the hands-on-lab and POC needs of our customers and partners. The successful candidate will be a full-stack engineer with experience in hypervisors, networking, modern storage, and operating systems and a process-oriented passion for automation and innovation.

The Corporate SE will understand the needs of field sales, as well as Rubrik's unique, start-up-driven utilization of the lab, to push the boundaries of Rubrik's offerings and its integrations with other platforms. This role will be a force-multiplier for the sales engineering community and will be embraced as such by the Rubrik team.

  • Work closely with Sales teams and SE Leadership to define, develop, publish and promote Sales Demonstrations and Hands-On Labs
  • Create content for different platforms (i.e, videos, sales demo scripts, etc.).
  • Manage content workflow and change control. Develop road maps.
  • Work with Product Management and Engineering within the NPI (new product introduction) process to add new functionality to demos and build new demos based on new products.
Role responsibilities:
  • Design, document, and implement lab infrastructure and expansions
  • Learn and integrate new automation & orchestration tools
  • Automate lab resource provisioning, retirement and lifecycle management
  • Enforce configuration management for predictable product demonstration experience
  • Systematically troubleshoot lab and product issues, as well as customer environment reproductions
  • Communicate with the global field teams regarding lab needs, maintenance scheduling, and end-user assistance
Technical skills desired (with ability to remediate any gaps):

  • Virtualization: vSphere (mandatory), Hyper-V, Acropolis, KVM
  • Networking: familiarity with layers 1-7 of the OSI model, switching, routing, and firewalls
  • Operating Systems: Windows Server, Linux (Debian- & RedHat-based distributions)
  • Cloud: AWS, Azure, GCP, OpenStack
  • Storage: SAN, NAS, and HCI
  • Scripting: one or more of PowerShell, Python, Javascript, etc
  • Automation/Orchestration: ServiceNow, vRealize, Puppet, Chef, Ansible
  • Databases: SQL Server, Oracle
Requirements:
  • Bachelor degree with a minimum of 7 years of experience in enterprise IT and/or system integration
  • Ability to work with minimal supervision on projects involving both small and large engineering teams
  • Interpersonal relationship skills and ability to work with technical engineers and sales/product management
  • Design, document, and implement lab infrastructure and expansions
  • Learn and integrate new automation & orchestration tools
  • Automate lab resource provisioning, retirement and lifecycle management
  • Enforce configuration management for predictable product demonstration experience
  • Systematically troubleshoot lab and product issues, as well as customer environment reproductions
  • Communicate with the global field teams regarding lab needs, maintenance scheduling, and end-user assistance
Technical skills desired (with ability to remediate any gaps):

  • Virtualization: vSphere (mandatory), Hyper-V, Acropolis, KVM
  • Networking: familiarity with layers 1-7 of the OSI model, switching, routing, and firewalls
  • Operating Systems: Windows Server, Linux (Debian- & RedHat-based distributions)
  • Cloud: AWS, Azure, GCP, OpenStack
  • Storage: SAN, NAS, and HCI
  • Scripting: one or more of PowerShell, Python, Javascript, etc
  • Automation/Orchestration: ServiceNow, vRealize, Puppet, Chef, Ansible
  • Databases: SQL Server, Oracle
Requirements:
  • Bachelor degree with a minimum of 7 years of experience in enterprise IT and/or system integration
  • Ability to work with minimal supervision on projects involving both small and large engineering teams
  • Interpersonal relationship skills and ability to work with technical engineers and sales/product management