The Soldier/Sailor Care Representative (SCR) is responsible for developing business relationships on the installation and driving business to the banking center. The SCR represents the Bank at functions that provide exposure and involvement with important events on the installation. The SCR finds business and opens accounts outside of the banking center.
Creates an awareness of the Bank and the Bank brand.
Develops a plan to network on the installation outside of the banking center and increase our DDA base.
Interacts with Command at all levels, projecting a positive Bank image.
Generates new business by being the face of the Bank at In processing centers and Recruit School locations.
Manages banking relationships and is the contact for Command levels if a soldier/sailor has an issue.
Regular attendance required, working at the work site during regular business hours and/or assigned hours
Fifteen years previous Military experience
Strong networking capability on the designated installation
Strong interpersonal and communication skills
Energetic and self-motivated individual
Sales-oriented and customer service driven
Excellent communication skills, both written and verbal
Familiarity with consumer lending is a plus
The work environment is typical of a standard office setting. The position is sedentary, exerting 0 - 10 lbs. of force occasionally and/or a negligible amount of force frequently. It involves sitting most of the time but may also involve walking or standing for brief periods of time. Reaching may be required involving extending arms in any direction. Office equipment, such as a computer and telephone will be used requiring the use of hands and fingers to manipulate a keyboard or keypad. Visual ability to read a computer screen or written documents is necessary. Speaking ability to express or exchange ideas; impart oral information to customers or to the public; or convey detailed or important spoken instructions by means of the spoken word is required. Hearing is necessary to receive detailed information through oral communication.