Office Support Specialist I

Commonwealth of Massachusetts - Maynard, MA (30+ days ago)3.9


Responsible for compiling and photocopying discovery requests received in the Case Management Unit from various stakeholders, within the indicated timeframes. Prepares administrative reports related to incoming case activity as assigned. Review incoming case-file documentation for completeness, and gather and compile necessary administrative documentation for the case-file. Review incoming requests for examination and categorize by region, case-type, examination request, or other established factors. Coordinate priority requests from stakeholders (e.g., prosecutors, investigators, Section supervisors, etc) and establish lists or batches of cases to be assigned to examiners. Consult with technical experts (e.g., crime scene responders, criminalists, DNA analysts, etc.) to ensure assignments for appropriate tests are made. Administratively record assignments using established systems (e.g. Laboratory Information Management System (LIMS). Field questions about case assignments by answering administrative questions and referring other questions to appropriate technical experts. Responsible for answering the CMU telephone hotline and facilitating responses to case-related questions. Prepare administrative reports related to case activity, as assigned. Perform related duties such as filing, typing, data-entry, photo-copying, correspondence, daily mail, reception and phone coverage, etc. Performs all other duties as requested.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Office Support Specialist I:
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:
I. An Associate’s or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

II. An Associate’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.