District Manager

Home Sweet Home In Home Care - Kalamazoo, MI3.8

Full-timeEstimated: $68,000 - $99,000 a year
Home Sweet Home In-Home Care understands the importance of a healthy work-life balance. As recipient of the nationally recognized “2018 Employer of Choice” award, we are dedicated to promoting professional and person growth in each of our team members. We have created a culture promoting appreciation, teamwork and administrative support. As one of Michigan’s largest family owned home care providers, we deliver exceptional care to several hundred families throughout Southern Michigan. We are currently seeking a qualified District Manager to share our vision in Kalamazoo, Calhoun and Barry counties.

As a District Manager your key responsibilities include:
Responsible for sales, business development, client services coordination, staffing & planning, networking & community partnerships and operating within budgetary parameters.
Manage the business growth and development process, including managing multiple territories, conducting marketing campaigns, identifying leads, conducting cold and canvass calls, setting appointments, making presentations, performing client intakes and closing sales to grow market position.
Ensure sales targets are met, identifying competitor’s strengths and weaknesses, manage territory to ensure efficient sales and growth for the branch.
Capitalize on the ever-changing labor, business and community challenges to grow market position.
Recruit, select, hire and onboard branch and direct care staff.
Monitor and supervise staff performance, including setting expectations, coaching, and recognizing achievement as part of HSH’s Performance Management process.
Ensure adherence to HSH's, State, Federal and contracted payor's employment guidelines.
Monitor and proactively identify and assess potential risks and costs associated with workers' compensation, unemployment compensation, and bad debt.
Ensure client and employee satisfaction by analyzing data collected through quality management software, developing and implementing satisfaction programs.
Analyze monthly financial statements and implement strategies to increase profitability; manage operating expenses to maximize contribution; and execute branch’s budget.
Analyze industry trends and regulatory requirements through methods such as participating in industry associations, attending courses and reviewing industry publications.

Bachelor’s degree in Business Administration, Communications, Public Relations, Marketing, or a related field. May be substituted with equivalent healthcare management experience.
Minimum 2 consecutive years business-to-business or direct sales experience with documentable history of increasing revenue and meeting/exceeding revenue goals.
Understanding of financial processes, P&Ls, budget management and margins.
Advanced computer skills
Valid driver’s license.
Valid state required proof of auto insurance.

3-5 years of hands-on supervisory experience in Home Care, Home Health, Hospice, and/or Healthcare setting preferred.
1-2 years’ experience using major brand human resource/payroll software. (i.e. ADP, Paylocity, Paycom, or Workday)

Health Insurance
Dental, Vision, Accident & Life Insurance
401(k) Retirement Plan
Employee Assistance Program
Incentive & Bonus Potential
Paid Holidays
Paid Time Off/Sick Time

Home Sweet Home In-Home Care is an Equal Opportunity Employer. Home Sweet Home In-Home Care does not discriminate against any person based on gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation.