One Stop Manager

Eckerd Connects - Aiken, SC3.5

About Eckerd Connects
Family has always been at the heart of Eckerd Connects. When we were founded in 1968 by Jack and Ruth Eckerd, the legendary power couple was often asked what motivated them to start a non-profit in rural Florida. Their answer was always the same, “It’s the kids.”

Today those words still hold true – but much like other families, ours has grown. Nearly five decades later with a presence in 20 states, our family of services has expanded to include foster care, adoption, workforce development, aid for the homeless, transitional services for troubled youth, and so much more.

Do you want to work for an organization that makes a Lasting Impact on children, youth, and families?
Working at Eckerd is satisfying, challenging, and makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact.

Eckerd wants your career to be as rewarding as possible. We provide our employees with numerous opportunities for growth, education, advancement, and the chance to contribute to business objectives. We offer competitive salaries and an excellent comprehensive benefits package including:
  • Health, Dental and Vision Insurance
  • Group Term Life and AD&D Insurance
  • Voluntary term life insurance
  • Paid short-term and long-term disability
  • Professional group liability insurance
  • 19 days of Paid Time Off the first year
  • 8 paid holidays
  • Flexible spending accounts
  • Retirement savings plan with employer match up to 5%
  • Mileage reimbursement
  • Cell phone plan discounts
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Flexible work schedules
  • Employee Wellness/Well-Being program
Position Concept
The One-Stop Manager is an experienced professional with skills in program operations and business development. This position operates programs with multiple customers. The tasks are highly complex and require negotiation and communication skills, organizational abilities, advocacy skills, and overall business acumen. The One Stop Manager maintains effective relationships with core partners, builds relationships with community service agencies, and identifies organizations that will enhance the available service continuum for regional job seekers. The One Stop Manager facilitates broad reaching quality activities for regional workforce programs through collaborative technical support, maintaining fidelity of data processes, performance scorecard tracking, and timely intervention as needed.

Essential Functions

Ensure that all partners are on working together to meet or exceed contractual performance goals within the guidelines of the operating budget and program deliverables.
Interpret federal legislation, state guidance, and communiqués for appropriate implementation to ensure quality services.
Establish policies and procedures for center operations, safety and crisis response management.
Ensure a positive customer experience for the One Stop Centers in the region.
Assist in establishing linkages with other community service related agencies.
Assist with negotiating contracts.
Assist in creating and maintaining agreements (MOUs & MOAs) with partners in the region.
Assist with the development of the program budgets and manage programs within budget.
Attend staff Training & Development in compliance with Eckerd Kids policies and contract requirements.
Supervises management and front line staff to build community partnerships.
Ensures that center staff are deployed appropriately, and that staffing ratios are in compliance with service plan.
Conduct business development activities and assist in responding to RFP’s, grant opportunities, in an effort to grow business in the Region.
Community outreach service agencies to assist where necessary to fulfill delivery of contract compliance.
Position Specifications
Education: Bachelor’s Degree (social services, counseling, business), from an accredited College or University.
Experience: 3+ years relevant work experience. Past experience working with the targeted population.
Skills: Experience with social services in the community, particularly in workforce, employment and training. Demonstrated proficient in using Microsoft Office applications, database tracking systems. Facilitate travel through the assigned area. Ability to maintain a leadership role with excellent verbal and written communication skills. Supervise staff who interact with the general public, and manage partnerships.
Physical/Mental Demands: The environment is an open office/classroom type facility that is reasonably clean and comfortable. Regional travel up to 50% of the time. In the course of performing this position the incumbent spends time writing, typing, speaking, listening, lifting (up to 20 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Other: Must have appropriate and valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes. Must meet state criminal background check requirements.
Travel: Must be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes.