Lassen Medical Clinic - Red Bluff, CA (30+ days ago)

Collector (Temporary)

In search of a qualified and driven Collector with a minimum of two years of experience. Must have a high school diploma or equivalent. Some college, knowledge of medical terminology, EMR system and ICD-10 preferred.

Essential Job Responsibilities:

  • Research and resolution of claims based on Work List assignment, the process of which could include:
  • Contacting payers via phone or website, contacting practices, navigating cross-departmentally, claims appeal, issuing refunds and facilitating their direction to Athena CBO for submission, and all other activities that lead to the successful adjudication of eligible claims
  • Associated system knowledge with ability to research and resolve in AthenaNet
  • Document action taken as necessary
  • Communicate to Management any patient/payer billing trend issues
  • Continually strive to promote and maintain exceptional internal and external customer service
  • Review payer bulletins, newsletters and periodicals and attend workshops as necessary and/or directed by Management
  • Provide suggestions to improve daily collections workflow and inefficiencies
  • Demonstrate working knowledge of ICD-10, CPT and HCPCS codes and HIPAA laws
  • Other duties as assigned

Job Type: Temporary

Salary: $13.00 /hour


  • High school or equivalent (Required)