Independent Living Services Coordinator

Access to Independence - Escondido, CA (30+ days ago)


Under the supervision of the Program Manager, the primary goal of the Independent Living Services Coordinator is assisting persons with disabilities to reach goals related to enhancing, improving or maintaining their independence through the provision of programs offered at the CIL. The IL Services Coordinator performs various duties in support of all Access to Independence service and/or programs but may also have unique duties and responsibilities associated with a particular grant.


  • Engages consumers, establishes trusting, collaborative relationships towards goal of independence
  • Assesses consumer needs and eligibility for programs offered at the CIL
  • Works in unison with consumer to develop goals that are time-unlimited
  • Provides outreach services to the community, with primary focus being entities supporting individuals with disabilities in order to educate them about the center’s programs
  • Develops Individual Living Plans with consumers and updates the plan, alongside consumers, as needed
  • Provides expertise to the team in areas related to work trends, independent living best-practice models, and demographic data as needed.
  • Serves as ongoing support to consumers, including providing information and education to family members and other support persons
  • Carries a caseload of consumers (caseload amount determined by management, program, grant requirements and other factors)
  • Actively promotes Independent Living Philosophy by participating in committees and meetings as appropriate to role


  • Maintain consumer information accurately and confidentially in the organization’s database system, keeping legible, clear and concise case notes
  • Completes all reports in a timely manner, as established by Program Manager.
  • Completes all assigned duties within the time frame and according to the standards as established by Program Manager
  • Complies with all organization policies and procedures including HIPAA standards.
  • Demonstrates commitment to professional growth by attending in-service trainings and staff development programs, and seeking out supervision when needed
  • Demonstrates adequate care and responsibility for equipment. Reports and/or repairs missing or damaged equipment and supplies
  • Familiar with and understands Access to Independence, Inc. mission, policies, and follows administrative chain of command
  • Access to Independence requires all employees to attain a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness and to routinely demonstrate these traits in every day work relationships
  • Participates in regularly scheduled staff meetings, provides feedback and displays a disposition of positive teamwork and accountability
  • Displays regular and reliable attendance. Reports to and departs from work on time, as scheduled, and accurately reflects all time on time card
  • Follows the organization’s Injury and Illness Prevention Program that promotes workplace safety
  • Other duties/special projects as assigned. The above duties are not intended to be an exhaustive list of all responsibilities and duties

Job Related Qualifications Standards


  • Crisis intervention skills
  • Cultural and socio-economic factors that inform service provision to persons with disabilities
  • Procedure manuals and an ability to interpret these effectively to staff, consumers, and community providers


  • Resourcefulness, initiative and the ability to work with minimal direction and supervision.
  • Bilingual in English, Spanish, other, ASL is preferred
  • Utilizes logical problem-solving techniques both independently and in collaboration with workers in dealing with client needs


  • Interact positively with persons of diverse disabilities, diverse socio-economic backgrounds and education
  • Foster excellent rapport with clients and build trusting and motivating relationships
  • Prioritize and manage responsibilities as evidenced by timely completion of tasks.
  • Work well with others in a cooperative manner and take initiative as needed to solve problems
  • Create written documentation that is legible, clear, and concise
  • Maintain positive morale and unit cohesion as evidenced by maintaining a cooperative and flexible attitude toward coworkers, showing adaptability to change, exhibiting effective communication and interpersonal skills, and taking initiative to solve problems

EDUCATION and Work Experience:

  • Training or volunteer work in a related field and/or lived experience
  • Bachelor’s degree in a related field with a combination of lived experience, preferred

Licenses or Certificates

  • First Aid and CPR
  • American Sign Language certified; preferred, but not required

Physical Demands

  • The ability to move around in an office environment
  • Requires the ability to travel around the community a percentage of work time, subjecting the employee to all hazards associated with travel, in an effective and efficient manner
  • May require the ability to occasionally work on weekends
  • Occasional need to intervene in consumer behavioral issues may subject employee to some physical risks

Work Environment and Reasonable Accommodations:

The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Job Type: Part-time