Park Ranger - Parks, Recreation and Neighborhood Services

City of San Jose - San Jose, CA4.1

Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference? San José’s Parks, Recreation, and Neighborhood Services Department (PRNS) is looking for people who want to make San José a better place to live. Our mission is to build healthy communities through people, parks, and programs, and our vision is to be a national leader in cultivating healthy communities through quality programs and dynamic public spaces. We are guided by the principles of accessibility, inclusiveness, affordability, equity, diversity, sustainability, and flexibility.

We create and activate quality places where people want to live, work, play, and learn: 50 community centers, 200 parks, Happy Hollow Park & Zoo, and more. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that acts decisively after thoughtful planning. To learn more about us, click here.

Positions & Duties

The Parks, Recreation & Neighborhood Services Department is looking for highly motivated, personable individuals with strong leadership skills and innovative ideas to become part of a dynamic team of employees with a strong commitment to providing excellent service to our diverse community. Bilingual applicants speaking a second language such as Spanish or Vietnamese are encouraged to apply.

Under supervision, this classification performs duties of moderate difficulty including performing overall work in park operations and visitor services; resource and environmental protection; greeting visitors and explaining/interpreting park features; collecting and accounting for fees; performing rescue and fire suppression activities; administering first aid as needed; patrolling parks; enforcement of state and local laws; performing conservation programs and projects; providing lead direction to other park personnel; coordinating and leading volunteer and internship programs; providing traffic and parking control; and preparing written and oral reports and other communication.

The Parks, Recreation & Neighborhood Services Department currently has approximately seven vacancies of which four are full- time permanent positions, two full time positions with an end date of June 30, 2019, and one PT benefited position. Also, there are part time unbenefited positions that are available. There is a strong possibility that the end dated positions will be extended.

If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.



1. Education and Experience

Two (2) years of undergraduate course work from an accredited college or university. This is equivalent to at least 60 semester units or 90 quarter units. Veterans and active military personnel may substitute this requirement if they:

Have served in the Air Force, Army, Marines, Navy, or Coast Guard AND
Have completed four (4) years of active military duty AND
Have received an honorable discharge from the United States Military.
2. Licenses/Certificates

Possession of a valid State of California driver's license.
Possession of current Red Cross First Aid and CPR Certificates within the first six (6) months of employment.
Deputization as a Peace Officer is required for full time positions.

3. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Note: Candidates may be asked to provide certificates referenced in the Licenses/Certificates section above, at the time of interview.

**PELLETB: Complete the California P.O.S.T. Reading & Writing Test (PELLETB). Pass Point is a T-Score total of 50 or higher. Applicants taking the PELLETB test will be responsible for submitting proof for verification of his/her results. Verification must be on an agency letterhead, listing where the test was administered, test date, type of test administered and test results. Results valid for three years. For more information or to register go to:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Desirable competencies for this position include:
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, including public safety, day to day park operations, park interpretive education programs, conservation, nature and wildlife, natural resource management; Citywide and departmental procedures/policies and federal and state rules and regulations. Possession of a Bachelor's Degree in a related field is highly desirable.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

Applicants deemed the most qualified after application screening, oral interviews, and/or practical/written exercise will be required to pass a background investigation, polygraph test and medical examination prior to appointment.

If you have any questions regarding the duties for this position, please contact Pam Helmke by email at or at (408) 794-6517.

Additional Information

Click here for information on the PRNS Department:

Click here for information on Benefits:

The application deadline is 11:59 PM on Friday, May 10, 2019. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or at if you have any questions.

Job: Public Safety
Schedule: Full-time
Employee Status: Regular
Job Type: Standard
Job Posting: Mar 25, 2019, 3:44:30 PM
Minimum Salary: 63,793.60
Maximum Salary: 77,771.20
Bargaining Unit 1: International Union of Operating Engineers