Full Job Description
Join the thousands of innovators, advocates and forces who are making an impact every day at one of the biggest footwear brands in the world. Whether you love to connect with consumers on the retail floor or want to drive our award-winning powerhouse in new directions, the Skechers team is the place to be. Learn more about our brand at http://about.skechers.com.
The role of the Program Manager, Retail Systems is to oversee the Retail Systems Modernization projects which Information Technology is implementing for the Retail group within Skechers. Under the direction of the Information Technology team, this person will be responsible for all aspects of functional program management for the modernization projects and hold a key position for aligning people, projects, and programs across multiple divisions to ensure flawless execution of the strategic initiative for Skechers.
ESSENTIAL JOB RESULTS
The incumbent will oversee the project management aspects of each retail modernization project, acting as the conductor for the overall program. They must bring relevant Retail Systems experience to the table, and will utilize past experiences at other Retail organizations to provide business knowledge and insight for the retail modernization program. They will be required to partner with both the Information Technology team and the Retail business partners. Duties include:
Work with the PMO to develop project and program plans, which will include staffing, responsibilities, and schedule
Provide insight and guidance on retail processes and operations
Establish themselves as the primary point of contact for the project teams across various components of the program.
Understand the cultural, regional and process differences for the global environment and work to act as a broker to ensure consistent processes for a global project, whilst identifying region specific differences and requirements.
Partnering with the I.T. team to define team member roles and expectations, and ensuring timely feedback
Facilitate consensus-building conferences, workshops, and team meetings
Maintain and communicate rules of engagement for new and existing projects that make up the program
Synthesize analytics, experience, and intuition to produce good judgement calls in support of Retails’ strategic direction
Balancing scope, schedule, budget, quality, and risks from a business perspective
Review and manage all changes to the requirements through a formally defined scope change process
Ensuring that project resources are used effectively
Oversee the daily management of each project within the program with respect to requirements gathering, design, development, test, and deployment
Coordinating all project activities with business owners/stakeholders and other support, technical infrastructure, and application teams
Communicating frequently with executive leadership to provide program risk analysis, status, and analysis of requirements that might impact strategic direction
Collaborating closely with the business owners/stakeholders and technical teams to identify and document detailed requirements, process flows, and data sources
Performs miscellaneous job-related duties as assigned
Provide project oversight/audit compliance related to established department processes and standards for projects managed by others
The successful candidate will be both self-motivated and collaborative as is necessary to operate in the realm of retail technology projects, interacting with team members and vendors to resolve issues quickly.
Skechers project personnel as needed
Matrixed lines of responsibility between multiple IT departments functions
Vendor resources as part of project personnel
Extensive Retail Systems project management experience is absolutely required – the right candidate must have managed several large-scale Retail Systems implementations.
Proven ability to execute high-profile, multi-million-dollar Retail transformation projects and to provide thought leadership to the organization
Demonstrated excellence in communications (verbal and written), presentation, financial management, analytical and customer focus skills
Proven track record with both working with technical & functional teams
Experience with the unique issues and needs of enterprise-wide retail technology projects
Able to document and communicate progress against plans, taking corrective action as necessary
Able to review project deliverables for completeness, quality and compliance with established project standards
Expertise in managing client relationships and negotiating changes to commitments/requirements
Experience with formal SDLC and business analysis methodologies
Ability to work well with technical and non-technical resources
Able to take strategic direction from executive management and participate in strategic planning activities throughout the lifetime of the project
Able to see tasks through to completion with minimal guidance
EDUCATION & EXPERIENCE
Master’s Degree preferred
Candidate certification in one of the following PgMP, PMP, PMI-ACP, CSPO, A-SCM
6-10+ years of project management or program management experience in a retail organization managing IT System Implementations
Subject matter expertise with at least 15 years of work experience desired
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.