Brazil CIC Spec

Dawson Resources - Hilliard, OH4.1

Full-time | Temporary
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Premium International Company in Hilliard looking for a Brazil Customer Interaction Center Specialists to start ASAP!

Handle and document all customer contacts regarding their Financial Services account(s) within established service levels. Address questions, concerns, and issues related to contract obligations, payments, invoice, vehicle registration, tickets, property and sales tax, payoff, early termination, assumption, mileage adjustment, due date change, fee waiver requests, refunds, etc. Increase customer retention and support sales by directing customer feedback to the dealer. Requires knowledge of auto retail and lease programs.

Preferences:
1 yr experience in a Premium Customer Experience organization (preferably within the automotive industry)
Call Center Experience Preferred
Customer Focused
Bi-lingual in English and Portuguese languages
Bachelors Degree Preferred
Must have Monday - Thursday 9:00 a.m. - 9:00 p.m. availability

Friday's must have 9:00 a.m. - 6:00 p.m. availability

Why should I use a service like Dawson?

We have connections at the top companies in Central Ohio. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own.

Why is this job posted by Dawson and not the company where I’ll work?

Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own.

About Dawson

Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.

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