As the Best Buy Customer Experience (CE) Specialists you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. As a CE Specialist you will be responsible for creating an engaging, fun and fulfilling experience for our customers as they move throughout the store and close out their transactions. Through a comprehensive onboarding and training program, you will become an expert in all our product categories while learning about the latest cutting-edge technology.
Greeting and welcoming customers to the store in addition to making sure their visit was engaging and satisfying – making sure every customer leaves feeling excited about the next step in their technology journey
Accurately processes transactions associated with both in-store purchases and online order pick-ups
Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience
Stays up to date on Best Buy products and in-store service offerings and provide complete solutions to customers during each transaction
Maintains a clean, well-stocked and inviting store appearance in all areas
Receive and organize online orders for efficient customer pick-up
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Strong ability to prioritize and multi-task in a fast-paced environment
Prior experience working in customer service, sales or related fields
Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
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