- High School Diploma or GED
- Customer Service
- Microsoft Office
- Vision Insurance
- Retirement Plan
- Tuition Reimbursement
- Employee Discount
- Paid Time Off
Job Title: Ocean Export Gateway Agent
Job Location: Chicago, IL
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
We have an exciting opportunity for an OCEAN EXPORT GATEWAY AGENT to manage multiple levels of customer interaction and serve as a single point of contact to one of our largest strategic DGF customers with a complex supply chain. This position will be based at the customer location in Chicago, IL.
Open Master files 6 weeks in advance with sailing schedules provided.
Create hard copy file folder, run pre-planning report.
Run inventory report from FSI/warehouse.
Update carrier booking with equipment size and book with co-loader.
Plan cargo based on received and available by CFS date.
Communicate any exceptions or NO AES to ocean export team.
Prepare FSI load manifest/print STF.
Arrange trucking from gateway to gateway.
Documentation preparation to steamship line.
Documentation preparation of pre-alert to destination gateway.
Process billing/costing of consolidation files.
Training as laid out by Training Matrix.
Other tasks as assigned.
Skills / Requirements:
HS diploma or GED required
1-3 years of experience with OCEAN EXPORTS required
Customer service skills
Proficient in Microsoft Office Suite
Experience with systems such as Cargowise and Logis Ocean preferred
Knowledge of US Automated Export System (AES) preferred
Certification in Dangerous Goods FMC is a plus
WHY JOIN our DHL team?
At DHL, you will be part of a strong team that respects its’ employees, society, and environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance. DHL offers highly competitive compensation, incentive, and bonus plans.
In addition, DHL offers the following:
Paid time off: Holiday, Float Holiday, Vacation, and Sick
Medical, Prescription, Dental, and Vision plans
401K plan with a match
Employee Discount plan
Tuition Assistance Plan
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role
Facts and Figures
Division V2, Global Forwarding, Freight Employment Type Permanent Full-Time
Business Unit DHL Global Forwarding US Contract Type
Location Chicago, IL Working Hours
Job Type Freight Transportation Shift Requirement Day time only
Career Level Operatives Relocation Offered None
Responsible for Travel Required Below 25%
Reports to Head of LCL Gateway Management Travel Extent None
Hire Date 9/16/2018 Work Permit Required No