Events/Communications Coordinator

Kistler Tiffany Benefits - Berwyn, PA

Full-time
Kistler Tiffany Benefits, a private employee benefits firm and general agency, is seeking an Events/Communications Coordinator for its Berwyn, PA office. We support our clients and broker partners through exceptional service, innovative and cost-effective plan design, health care reform and compliance guidance, HR consulting, benefits administration technology, on-site call center, employee advocacy services, and more. Kistler Tiffany Benefits is a founding member of C2 Solutions, a strategic partnership of six independent firms, that have combined to offer unique products and services unavailable anywhere else in the market. KTB has been named a Philadelphia Healthiest Employer and a Top Workplace!

Key Job Tasks

Assist in the development, distribution and maintenance of all print and electronic communication including but not limited to newsletters, brochures, and company websites
Maintain templates and RFPs to ensure consistency in internal and external brand
Manage Broker, client, and prospect lists and update at least monthly (check bounce backs and oversee data clean up)
Assist with creating and distributing electronic communications to clients, Brokers, and KTB associates, managing a weekly/monthly distribution calendar
Participate in client onboarding process (e-mails, welcome calendar, etc.)
Attend monthly sales, administrative, account executive meetings and other training meetings
Assist in creating social media and analytics for all digital channels – Facebook, Twitter, LinkedIn
Develop content in collaboration with Communications Manager that promotes the company and various departments across all channels
Measure and report on the performance of all digital marketing campaigns
Identify and monitor trends in social media, including but not limited to: tools, applications, design and strategy
Design and prepare digital communications under direction of Communications Manager (Email marketing)
Coordinate regular, timely e-mail communications with clients and Broker partners using our email marketing tool: Constant Contact
Track e-mail metrics and compile monthly performance reports
Proofread e-mails for clarity, grammar and spelling
Optimize e-mail campaigns using personalization, A/B testing
Coordinate with internal sales and Client Services teams to plan, execute and measure client-facing, Broker-related and internal events
Develop event concepts with internal and/or external team
Coordinate and review event materials (printed materials and giveaways)
Develop invitation lists to ensure targeted inclusion of priority relationships
Develop and distribute invitations
Ensure on-site support during events
Maintain yearly event calendar for KTB and disseminate to associates
Handle all event logistics to include: reserve meeting rooms, order food as needed (work with remote and off-site locations), track and report meeting attendance, obtain survey feedback, maintain meeting documentation, coordinate event set-up and AV needs and giveaways (travel by car will be required)
Adhere to event budget
Ensure necessary credits are obtained for events (CE Credits, SHRM, HRCI credits, etc.)
File new courses and/or instructors for approval with the appropriate states
Schedule the dates/locations of courses
Submit the rosters for credits once a course is completed
Key Qualifications

Strong written and verbal communications skills
Strong interpersonal skills
Strong attention to detail and editing skills
Social media skills
High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels
Sincere commitment to work collaboratively with all groups, including staff, clients, brokers and prospects
Self-starter, able to work independently
Intermediate MS Office skills, especially in Excel and Powerpoint
Experience with Mail Chimp and/or Constant Contact
MS Publisher experience preferred, but not required
Experience with InDesign and Photoshop preferred, but not required
Bachelors Degree in Communications, Journalism, Advertising, Public Relations or related field
One or more years of related experience in a Marketing and/or Communications field including developing Marketing and Communications programs and events planning.
Benefits

Competitive pay and benefits
Medical, dental and vision
Life and Accident Insurance
401(K) with company contribution
Health Advocate and Employee Assistance Program
Flexible Work Hours (Availability varies by office and job function)
Wellness Activities and Challenges
Voluntary Benefits
And More!